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  1. #11
    Player
    seraseth's Avatar
    Join Date
    Aug 2013
    Posts
    442
    Character
    Velikayl Minx
    World
    Ultros
    Main Class
    Dancer Lv 90
    Quote Originally Posted by Calastir View Post
    Its been fixed since yesterday. You just re-submit your 18 digit code and it gives you a proper NA one. Make sure your social site settings are correctly set to US.
    Re-tried 3x today, still same issue. It's not fixed for everyone
    (3)

  2. #12
    Player
    Retsugi's Avatar
    Join Date
    Aug 2013
    Posts
    26
    Character
    Virtus Letalis
    World
    Diabolos
    Main Class
    Gladiator Lv 5
    So it seems the general consensus is they refuse to change your account region, I wonder why that is.
    I emailed them myself, curious to see if I'll get a reply.

    At the very least you would think that they could help us out by giving us a code that is valid for the region our account is set to.
    (0)

  3. #13
    Player
    Calastir's Avatar
    Join Date
    Aug 2013
    Posts
    113
    Character
    Calast'ir Ravendark
    World
    Balmung
    Main Class
    Gladiator Lv 20
    I haven't heard anyone who had the correct social site settings not get a proper NA key, but I suppose anything is possible. I know the biggest hold up is the social site likes to log you into the EU version of the site and not the NA version, it also likes to set your language to English (UK) instead of English (US).
    (0)

  4. #14
    Player
    killergerms's Avatar
    Join Date
    Aug 2013
    Posts
    116
    Character
    Dark Killer
    World
    Gilgamesh
    Main Class
    Lancer Lv 50
    Ive done everything and still getting eu codes when I should be getting NA codes. This is depressing
    (0)

  5. #15
    Player
    seraseth's Avatar
    Join Date
    Aug 2013
    Posts
    442
    Character
    Velikayl Minx
    World
    Ultros
    Main Class
    Dancer Lv 90
    Quote Originally Posted by killergerms View Post
    Ive done everything and still getting eu codes when I should be getting NA codes. This is depressing
    Same here. I've repeatedly made sure all my settings in the profile are set to US, I make sure it's the NA site, and the link is pointing to NA not EU, always the same EU code.
    (0)

  6. #16
    Player
    darktimelordx's Avatar
    Join Date
    Aug 2013
    Posts
    50
    Character
    Dark Timelordx
    World
    Balmung
    Main Class
    Rogue Lv 50
    i keep getting the same code over and over when i try and each time it is an invalid code and i found that it was the EU code..... SE needs to fix this or at least give us an update already! it's been 2 days since they said they would keep us updated and they haven't done anything.... Starting to lose my faith in this game.... even 1.0 had a better early access launch than this and that's depressing....
    (1)

  7. #17
    Player
    Scoogs's Avatar
    Join Date
    Aug 2013
    Posts
    13
    Character
    Paranoid Android
    World
    Ultros
    Main Class
    Thaumaturge Lv 17
    Pretty frustrating. I've went to change my region settings on my account numerous times. It just keeps bouncing back to English (UK). I don't know if that's the main issue.. But no matter what I do I cannot seem to get myself the NA 20 digit code. I've gotten about 10 emails in my inbox with the EU RAAE code from SE because I've submitted so many times haha.
    (0)

  8. #18
    Player
    Nali's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    23
    Character
    Nali Kurashi
    World
    Excalibur
    Main Class
    Arcanist Lv 60
    Quote Originally Posted by Calastir View Post
    Its been fixed since yesterday. You just re-submit your 18 digit code and it gives you a proper NA one. Make sure your social site settings are correctly set to US.
    Unfortunately I have the exact opposite situation as the OP - I am NA and no matter what I do, my settings keep changing me back to being UK. So all I get are EU codes, despite the fact that my official account says The Americas. :/

    If you guys can't get your regions fixed, I'll be happy to trade my EU (PC) code for someone's NA, sigh...
    (0)

  9. #19
    Player
    Nali's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    23
    Character
    Nali Kurashi
    World
    Excalibur
    Main Class
    Arcanist Lv 60
    Quote Originally Posted by Scoogs View Post
    Pretty frustrating. I've went to change my region settings on my account numerous times. It just keeps bouncing back to English (UK). I don't know if that's the main issue.. But no matter what I do I cannot seem to get myself the NA 20 digit code. I've gotten about 10 emails in my inbox with the EU RAAE code from SE because I've submitted so many times haha.
    This^
    Except I don't get e-mails ._.
    (0)

  10. #20
    Player
    Retsugi's Avatar
    Join Date
    Aug 2013
    Posts
    26
    Character
    Virtus Letalis
    World
    Diabolos
    Main Class
    Gladiator Lv 5
    Quote Originally Posted by Nali View Post
    Unfortunately I have the exact opposite situation as the OP - I am NA and no matter what I do, my settings keep changing me back to being UK. So all I get are EU codes, despite the fact that my official account says The Americas. :/
    If you guys can't get your regions fixed, I'll be happy to trade my EU (PC) code for someone's NA, sigh...
    My issue is I'm in the EU, I bought an EU copy of the game from the Store, got the EA code (Which I assume is EU) But the site they gave in the email says that the code is the wrong region, unfortunately my account is apparently set to the Americas for some reason, I don't know if I just didn't pay attention or what, but I should be able to use the code I got with my game, otherwise there's a real problem here, being able to buy EU products with an account apparently set to America.
    (0)
    Last edited by Retsugi; 08-23-2013 at 04:48 AM.

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