Guys, my friend that was having problems said that he received in one email both US and EU key. I think it is solved, at least for him, anyone could confirm?
Guys, my friend that was having problems said that he received in one email both US and EU key. I think it is solved, at least for him, anyone could confirm?
SE isn't solving anything.... nothing works and so far i can confidently say that they have completely 100% failed us PAYING customers, especially when it comes to customer support. This is inexcusable and pure BS.... I didn't pay hard earned money just to get screwed like they are doing to us now. They are even lying on twitter saying they fixed it for everyone but in reality they didn't even touch a single thing on that site or in their system to fix the problem. I'm actually starting to miss 1.0 now for the simple fact that atleast they had a more successful launch and knew how to give PROPER CODES back then... truly pathetic SE.....
I'm still having this problem myself. I've got an EU key and need an NA key and Square seems to have just forgotten about my ticket.
Looks as though early access is not as inevitable as I though it would be.
Poor service from SE. -.-
im still haveing the problem also was hopeing that they finaly fixed it but guess not such a tease still hope that the get it right today im sure there will be many upset people come tomrrow
well something is screwed up because i have a na account and i used an eu code and it worked fine for me
Wow they brushing this issue as fixed the dam page still giving me the same damm code nothing is fixed!!!!!!!!!



This issue is NOT fixed. I'm still getting the same invalid code. I guess most ps3 users are screwed.
I just spent 3 hours on hold, not toll free, and 3000 miles away, only to get cut off before I even spoke to anyone. I'm not looking forward to that phone bill. Also, I can't submit a ticket because it says my ID is wrong, even though it works here on the forums, and the SE account page.
I see SE's customer service hasn't changed a single bit since I played FFXI.
Anyways barring a miracle, I'm done with this game. So many headaches and it hasn't even been released yet.
|
|
![]() |
![]() |
![]() |
|
|
Cookie Policy
This website uses cookies. If you do not wish us to set cookies on your device, please do not use the website. Please read the Square Enix cookies policy for more information. Your use of the website is also subject to the terms in the Square Enix website terms of use and privacy policy and by using the website you are accepting those terms. The Square Enix terms of use, privacy policy and cookies policy can also be found through links at the bottom of the page.

Reply With Quote






