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  1. #1
    Player
    VPWhite's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    5
    Character
    Oswell Whent
    World
    Adamantoise
    Main Class
    Gladiator Lv 18
    Just got off the live chat and they just replaced my code with no issues. Hopefully we don't run into similar issues down the road when we go through the billing process. I really don't want exchange rate charges on my credit card.
    (0)

  2. #2
    Player
    Grayven's Avatar
    Join Date
    Aug 2013
    Posts
    4
    Character
    Grayven Alabaster
    World
    Coeurl
    Main Class
    Archer Lv 20
    Quote Originally Posted by VPWhite View Post
    Just got off the live chat and they just replaced my code with no issues. Hopefully we don't run into similar issues down the road when we go through the billing process. I really don't want exchange rate charges on my credit card.
    I have heard rumors that we will need to enter an additional code by August 30 in order to continue playing, so I asked the live chat agent whether the new key was a one-time fix, or if I would run into problems again. He confirmed it was a one-time error, so hopefully it is indeed resolved.
    (0)

  3. #3
    Player
    darktimelordx's Avatar
    Join Date
    Aug 2013
    Posts
    50
    Character
    Dark Timelordx
    World
    Balmung
    Main Class
    Rogue Lv 50
    Quote Originally Posted by Grayven View Post
    I have heard rumors that we will need to enter an additional code by August 30 in order to continue playing, so I asked the live chat agent whether the new key was a one-time fix, or if I would run into problems again. He confirmed it was a one-time error, so hopefully it is indeed resolved.
    don't believe them until you actually see visible proof with everyone who bought the game that the problem is resolved. tens of thousands of players can't get their proper codes and SE has done nothing to fix this error so it most definitely is NOT resolved by a long shot.
    (0)

  4. #4
    Player
    Aloriaqt's Avatar
    Join Date
    Aug 2013
    Posts
    7
    Character
    Diet Coke
    World
    Tonberry
    Main Class
    Arcanist Lv 54
    Hey i have a EU code wanting to trade for NA code if anyone interested please email me at aeilinia-_@hotmail.com
    (0)

  5. #5
    Player
    Melloace's Avatar
    Join Date
    Aug 2013
    Posts
    1
    Character
    Ferlosia Heartsong
    World
    Leviathan
    Main Class
    Archer Lv 20
    Just spent two hours on hold with live chat only to be disconnected because there were no available agents... Back in I go. I have EU if someone wants to trade me their NA code.
    (0)

  6. #6
    Player
    meuqsaco's Avatar
    Join Date
    Aug 2013
    Posts
    24
    Character
    Voltres Lionward
    World
    Gilgamesh
    Main Class
    Lancer Lv 50
    I only see an option for email support. Can anyone tell me the link for live chat?
    (0)

  7. #7
    Player
    svann's Avatar
    Join Date
    Aug 2013
    Posts
    182
    Character
    Yaro Barake
    World
    Lamia
    Main Class
    Dancer Lv 80
    Quote Originally Posted by meuqsaco View Post
    I only see an option for email support. Can anyone tell me the link for live chat?
    https://support.na.square-enix.com/c...hp?id=496&la=1

    options account/billing, registration information
    when you get to the page with email support chat is just below it
    -------------------------------------------------------------------------
    I dont see why they dont just disable the region check on EA code. Seems like it would be easier than having so many people tying up the chat lines.
    (1)

  8. #8
    Player
    Gerkargeo's Avatar
    Join Date
    Aug 2013
    Posts
    88
    Character
    Gerkargeo Destin
    World
    Leviathan
    Main Class
    Lancer Lv 50
    New tweets from FFXIV:
    ---------------------------------------------
    NA users that got an incorrect region early access codes when using a preorder code from the US SE online store: please try your code again!

    We've fixed the codes so that those experiencing errors will be able to redeem them again.
    NA pre-order website: http://sqex.to/9UI
    ----------------------------------------------

    Didn't work for me
    (0)

  9. #9
    Player
    SoopaMan2K's Avatar
    Join Date
    Aug 2013
    Location
    Gridania, Eorzea
    Posts
    116
    Character
    Lynx O'
    World
    Ultros
    Main Class
    Archer Lv 50
    Should work now?
    (0)

  10. #10
    Player
    Hukilau's Avatar
    Join Date
    Aug 2013
    Posts
    11
    Character
    Hukilau Kohi
    World
    Ultros
    Main Class
    Pugilist Lv 22
    Quote Originally Posted by SoopaMan2K View Post
    Should work now?
    This must be the fix from earlier in the week when PC codes were being given out for the wrong region. A lot of people got a second PC early access code for the correct region, using the same 18-digit pre-order code.

    Still giving me the same invalid PS3 early access code...
    (0)

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