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  1. #1
    Player
    ConniptionFit's Avatar
    Join Date
    Jan 2012
    Posts
    15
    Character
    Locrine Montague
    World
    Cactuar
    Main Class
    Arcanist Lv 50
    Quote Originally Posted by Pythia View Post
    If this helps, here's the Square Enix phone number for the United States. The representative was able to assist me.

    (858) 790 7529
    Except the majority of the time that number is busy - I was also on hold for upwards of 3+ hours before getting disconnected...
    (0)
    Try Harder <<Hard>> on Cactuar server!

  2. #2
    Player
    darktimelordx's Avatar
    Join Date
    Aug 2013
    Posts
    50
    Character
    Dark Timelordx
    World
    Balmung
    Main Class
    Rogue Lv 50
    Quote Originally Posted by Pythia View Post
    If this helps, here's the Square Enix phone number for the United States. The representative was able to assist me.

    (858) 790 7529
    Dont do this people. their number is NOT toll free. it will charge you long distance for every minute you on the phone with them and it will put you on hold for HOURS..... do the email option only.
    (1)

  3. #3
    Player
    NyneAlexander's Avatar
    Join Date
    Jul 2013
    Location
    Bastok
    Posts
    1,121
    Character
    Nyne Helios
    World
    Excalibur
    Main Class
    Goldsmith Lv 80
    Quote Originally Posted by darktimelordx View Post
    Dont do this people. their number is NOT toll free. it will charge you long distance for every minute you on the phone with them and it will put you on hold for HOURS..... do the email option only.

    people still get charged for long distance??
    (0)

  4. #4
    Player
    Paran01ds's Avatar
    Join Date
    Aug 2013
    Location
    Australia
    Posts
    23
    Character
    Simon Reed
    World
    Behemoth
    Main Class
    Lancer Lv 15
    What about us people that got automatically redirected to the EU website and orded a key through them, are we able to contact support and exchange it for a NA key or what? fuckk!
    (0)

  5. #5
    Player
    meuqsaco's Avatar
    Join Date
    Aug 2013
    Posts
    24
    Character
    Voltres Lionward
    World
    Gilgamesh
    Main Class
    Lancer Lv 50
    They need to give an official answer about this. A call to SE from where I live would cost more than the game itself.
    (1)

  6. #6
    Player
    rmelzer1986's Avatar
    Join Date
    Aug 2013
    Posts
    34
    Character
    S'naidjaa Thish
    World
    Gilgamesh
    Main Class
    Thaumaturge Lv 24
    Has anyone tried entering their PSN code now that it's back up?
    (0)

  7. #7
    Player
    killergerms's Avatar
    Join Date
    Aug 2013
    Posts
    116
    Character
    Dark Killer
    World
    Gilgamesh
    Main Class
    Lancer Lv 50
    Quote Originally Posted by Calastir View Post
    For peopel who ordered through the NA SE store, you can go to findmyorder.com, pull up your order, and push the big ol cancel button. Then just reorder it and get a new code.

    hell you can do this with probably all online retailers since none actually bill you till the game ships.
    Does that work and how
    (0)

  8. #8
    Player
    Danify's Avatar
    Join Date
    Aug 2013
    Posts
    25
    Character
    Danos Ifyaras
    World
    Tonberry
    Main Class
    Archer Lv 4
    Quote Originally Posted by killergerms View Post
    Does that work and how
    It works killergerms. If you ordered through the NA SE store, you should have gotten an email with the serial number. Put the order # you received in the email and your account password. Cancel the order, submit reason, go to the NA SE store, re-order the game, receive a new code, and it should be an NA code, and you're set for Early Access.
    (1)

  9. #9
    Player
    silentwill's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    50
    Character
    Aldermian Donso
    World
    Durandal
    Main Class
    Lancer Lv 50
    Not an option for me because I'm getting PS3 physical CE copy from Amazon and it's sold out.
    (0)

  10. #10
    Player
    Retsugi's Avatar
    Join Date
    Aug 2013
    Posts
    26
    Character
    Virtus Letalis
    World
    Diabolos
    Main Class
    Gladiator Lv 5
    Unfortunately that doesn't apply to digital versions, since payment has already been taken.
    (0)

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