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  1. 08-23-2013 01:54 AM #1
    Deeseeg
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    Siegus Degaru
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    Behemoth
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    Conjurer Lv 50

    SOMEONE HELP: EU Early Access codes

    I live in NA, pre-ordered from the NA SE store, my account is NA (I hope?), but i keep getting the EU 20 digit code. I've also gotten 20 identical emails and counting from Square Enix(EU) with said code. Tried email support, and they sent some nonsense about beta codes. Phone support keeps telling me to wait till the next day, but I'm afraid time is running out (got work all day tomorrow.) Can someone higher up please clear this up for us?

    Update: I now have 50+ emails from Square. They must REALLY want me to use that EU code lmao.

    Update #2: Could I just cancel my current pre-order, and purchase a new one? Would i get refunded?

    Update #3: Losing hope. If you have a NA code you can't use, I will trade you my EU code (PC)
    (2)
    Last edited by Deeseeg; 08-23-2013 at 08:53 AM.
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  2. 08-23-2013 02:35 AM #2
    aikinage
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    Xazax Stormcrow
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    Diabolos
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    Thaumaturge Lv 20
    I'm going through exact same thing sence Tuesday except I preordered from game stop in north America.I got the same email from support as u. Tried all the fixes on tester forums I have intered my preorder code so many times have it memorized and the website isn't letting me enter it anymore keep reading people reenter and get na code but hasn't worked for me and I tryed atleast 50 times we have payed for this it is not free we have all spent money this is totally not right. Not to mention the 24 hours of 3201 I sat through last weekend.
    (2)
    Last edited by aikinage; 08-23-2013 at 02:38 AM.
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  3. 08-23-2013 02:40 AM #3
    killergerms
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    Dark Killer
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    Gilgamesh
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    Lancer Lv 50
    i also and getting the same EU codes and like 20 emails, i called support and they said they are working on the problem, but people who were in our situation are getting NA codes and we are not, obviously i know they are doing their best effort in fixing this but i just wanna make sure im allowed to play on saturday i love this game haha
    (2)
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  4. 08-23-2013 03:12 AM #4
    ancientalpha
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    Ancient Midias
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    Siren
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    Gladiator Lv 16

    hi

    hi, i think my friend might have same problem but i have some other problems since im supposed to be legacy. i couldn't fined a contact number could you please tell me where to fined it. i am Canadian but i don't care what number i have to call i want it resolved!
    (0)
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  5. 08-23-2013 03:09 AM #5
    Deeseeg
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    Siegus Degaru
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    Behemoth
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    Conjurer Lv 50
    I feel your pain. Nothing to do now but /sit and wait.
    (0)
    - A Behemoth Free Company - http://ouroborosfc.guildlaunch.com/
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  6. 08-23-2013 03:27 AM #6
    XarcVal
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    Ul'Dah
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    Xarc Val
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    Damn not in the fine club yet Sieges? Sucks.
    (1)
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  7. 08-23-2013 03:35 AM #7
    Deeseeg
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    Siegus Degaru
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    Behemoth
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    Quote Originally Posted by XarcVal View Post
    Damn not in the fine club yet Sieges? Sucks.
    Sieges... Now that's a name I've not heard in a long time.
    (0)
    - A Behemoth Free Company - http://ouroborosfc.guildlaunch.com/
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  8. 08-23-2013 04:39 AM #8
    Deeseeg
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    Siegus Degaru
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    Behemoth
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    Conjurer Lv 50
    Might have figured something out. Cancel pre-order from the SE store, and just buy a new one? Would you get refunded/get a new code? Can someone look into this?
    (0)
    - A Behemoth Free Company - http://ouroborosfc.guildlaunch.com/
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  9. 08-23-2013 07:52 AM #9
    Deeseeg
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    Siegus Degaru
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    Still no word or any kind of help from Square.
    (0)
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  10. 08-23-2013 03:27 AM #10
    DarkSnowWolf
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    Snowy Cat
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    Faerie
    Main Class
    Arcanist Lv 17
    same issue..got like 40 emails of the EU codes in my email..lol
    (0)
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