Regarding ingame server lag serious issues

[zebnatsan]

Hi, i play on cerberus EU with some friends of mine.
We all have the same ISP, our tracert looks good, the latency looks like 145ms on average, no spikes, connection with servers looks good.

The problem is, we noticed our ffxiv.exe are connecting to different IP servers when looking at netstat.
The one with most of lag its me, no connection issues, no routes issues, its just the server, looks like the machine can't handle us all, looks like this machine is crowded.

I work as a developer so i know a little about this, but i dont know your stuff so i am just speculating here. Looks like the server assigned to my character or account is always the same, no matter how many times i reboot, when i netstat the ffxiv.exe connects to the same ip.

this is the ip, the lag makes the game almost unplayable: 199.91.189.22:55023



my friends client connects all the time to a different IP, they have low or no lag at all.
this is the ip of my friend client 199.91.189.38 almost no lag with this one

now talking about the lag provided by this machine:

you can see the people running and suddenly they stop, then a few seconds later they sprint out.

When in combat, everything players and enemies suddenly stops, and then everything comes back flushed by the serverto your client and at this point you may be death or almost death.

Can you guys resolve the problem with this machine? can i be moved to another machine?

[zebnatsan]

bump, i want at least one developer to check this out, but considering all the posts here it will be hard.
please balance the players assigned to 199.91.189.22 it can't handle us all while others have less stress
if anyone want to know the ip assigned just use "process explorer" like i did on pic above, or just execute netstat /ab on the cmd.exe and check out the process ffxiv.exe

[JpbOhYea]

Here's is my netstat data, this server has 0 lag whatsoever.
Connexions actives

Proto Adresse locale Adresse distante Etat
TCP XX.xxx.xx.156:59235 cm-01:27018 ESTABLISHED
TCP XX.xxx.xx.156:59237 r-054-042-234-077:http ESTABLISHED
TCP xx.xxx.xx.156:59343 yyz08s13-in-f0:http CLOSE_WAIT
TCP xx.xxx.xx.156:60937 184:3902 ESTABLISHED
TCP xx.xxx.xx.156:60977 199.91.189.22:54993 ESTABLISHED
TCP xx.xxx.xx.156:60978 199.91.189.22:54993 ESTABLISHED



My friend is on 199.91.189.20:55029 and it is unplayable for him.
He cannot stay connected for more than 10 minutes, and even if he does he gets Massive lag spikes.

Can somebody at Square finally acknowledge this problem?
It's alittle ridiculous when your users are troubleshooting your servers...

[Aiko464]

Could anyone tell me how I can get this netstat data? Would like to see if it is the same for me.

[JpbOhYea]

have ff14 running while being on a server(not in the lobby)
alt-tab and run a command prompt, type netstat
the ff server adress will look like 199.91.18x.xxx
if you are on 199.91.xx.20:5209 you are out of luck
if you are on 199.91.xx.174, you are out of luck

if you are like me and are on 199.91.189.22, you are probably lucky like me and getting 0 lag.

[JpbOhYea]

looking at zabnastan's post , it seems that even the port # difference is enough to be the difference between good and bad...

[BroSharp]

This thread gave me some insight as to what is actually happening.
It is possible to isolate the problematic machines if the players post here what their connecting IP is an if they have any lag at all.

cmd into Netstat will give you the ip but you can also find it via Task Manager -> Performance tab -> Resource monitor at the bottom -> collapse the network tab and check the Address and PID of ffxiv.exe

Mine is always 199.91.189.29:5960
However I have already checked this twice on the open beta and prior to 1st of sept. and the bottom number was above 29, at that time I had no lag spikes.

Just pinged OPs problematic IP an got packet losses, pinged the other ip that was said to have no lag and I indeed got no packet losses.

[KV-1]

Having the same issue, hiccup-style lag, very noticeable in dungeons but also happens in the world as well. Seems to vary depending on time of day (it's worst during prime hours) but always present to some extent. Quite certain it's not my connection, I've been monitoring it and I have not seen anything unusual.

Here's the IP my game connects to:



199.91.189.44, port 55025
199.91.189.44, port 55025

[Aiko464]

mine is 199.91.189.43:55030

[Vespar]

199.91.189.32 Port 55006
So ... is there a way to change this information? If so how?