Mouse Pointer vanishing in Fullscreen Mode

[Raist]

That's the same as enabling the "Limit mouse operation to game window" option in-game. It doesn't help with the issue.

And anyway, regardless of if there are more games with the same issue or if it could be a native problem with Vista, the system requirements of the game specify that it's compatible with that OS. So it falls on SE hands to fix it so that it works properly, as countless other games do. Or, at the very least, they should inform us that it can't be fixed and remove said OS from the requirements. But they haven't done that, they've said that it was going to be fixed, and so we're still waiting for that fix.

In the past though, the fixes didn't come at the game level though--it was fixed at the OS level. At least, not at first... maybe further down the line through expack/patches to the engine things were optimized better--but it was always due to Vista's screwy API's, and the fix was always something done at the OS level to counter them.

It's all more or less because of DWM. Never liked the decision to move away from the more direct hardware access of XP and earlier OS's --it effectively removed the ability to effectively troubleshoot these issues at the user level, forcing us to be more dependent on M$ and the Hardware vendors to sort things out--which can be painfully slow sometimes. At least in Vista and Win7, you had a means to disable DWM when it was knackering things up--in Win8, we're flat out stuck with it (unless we want to break login screens and such, may not even be able to do it at all now in 8.1). You can't even drop from 32-bit color anymore like we used to. We're becoming more and more dependent on Microsoft's DirectX rules and the vendors drivers. I fear one day it may be to the point that the dev's have to code explicitly to Micro$oft's rigid API restrictions and we'll be completely reliant on the GPU vendors and Microsoft to fix things like this. Starting to wonder if we aren't already approaching that point...

Time for companies to revisit OpenGL again?

[Yshnal]

snip

While I understand what you mean, I quote again:

This is a known issue that is planned to be fixed during or after the 2.1 update. We appreciate your patience while we work to resolve this issue

So, in the end, it doesn't matter why the pointer doesn't work or how it was fixed in other games. Like I said, if they think that it can't be done they should at least tell us that directly, instead of saying that it's planned to be fixed. It's as simple as that if you say something then people expect that what you said happens or that, at the very least, you give an update apologizing and explaining why it can't be done in the end.

But anyway, I think that it would be good if we could get an update regardless, to know if this is still being worked on and if there's a more specific ETA than "after the 2.1 update" (as said update has been deployed already and it wasn't fixed on it).

[KrazedSanity]

I would not have purchased this game had I known about this issue. Square Enix clearly states that the game is compatible with Windows Vista. Not being able to see the cursor in full screen mode deems it unplayable and therefore not compatible. The only way this game operates at all on Windows Vista is in windowed mode and the performance is decreased dramatically. The support ticket response is unacceptable and the moderator post in this thread is too vague. "2.1 or after"?! So when will that be? Customer service is absolutely horrible. This has clearly been an issue for a long time and Square Enix should not be able to claim this game is compatible with Windows Vista when it is not.

[Zed2]

So what is going on with this?
I bought this game only to find out I can't play it. This issue was never mentioned anywhere on the store page.
Do you expect me to change my os just for this game?
Playing in borderless window is not a solution, performance is terrible and screen tearing makes it unplayable.

Give us an actual answer SE, are you going to fix this or not and if yes, when?