Mouse Pointer vanishing in Fullscreen Mode

[Foxydoe]

Bumpin' this.

[mygodisyourdevil]

yeah I told email support about this, was told to read forums, after i sent them link to this thread, and that it would probably fix itself, but they would tell the engineers, paid 12$ for the game, played 3 hours. meh.

[syklonis]

OMG I think I cried a little! An actual response to the issue, hooray! Thank you MOD so much for letting all of us know! Now are there any hints to when 2.1 is planned?

[Asmoday]

I received this awnser to my ticket:

support_na​_ol@square-​enix.com (support_na_ol@square-enix.com)

Dear Customer,

Regarding your request for technical support. Please find your answer below.

When you encounter a video card or display related problem, please check to make sure of the following:

1.) You have a compatible video card, check system requirements on the game packaging or www.playonline.com
2.) You have the latest video drivers in the correct language and for the correct operating system.
2a.) nVidia - http://www.nvidia.com
2b.) ATI - http://www.ati.com

Thank you for contacting the SQUARE ENIX Support Center.

They must be kidding right?

Come on SE, you can do better than this, provide solutions and quality feedback.

[syklonis]

Asmoday,

You even replied to the mod knowing the fix is suppose to come in patch 2.1. Well there is no 2.1 patch yet and from google-ing it, it looks like it wont be for another month or two. Yes this sucks as we are paying for a game that is technically broken, but unfortunately we have to wait...I really feel we are paying for beta 5. There's still so many issues that plague this game, it just wasn't ready for release.

[Asmoday]

Asmoday,

You even replied to the mod knowing the fix is suppose to come in patch 2.1. Well there is no 2.1 patch yet and from google-ing it, it looks like it wont be for another month or two. Yes this sucks as we are paying for a game that is technically broken, but unfortunately we have to wait...I really feel we are paying for beta 5. There's still so many issues that plague this game, it just wasn't ready for release.

Hi syklonis, I'm not gonna wait because some mod is saying something about a patch coming up nobody knowing when.. I want quality feedback with a timeframe, if not, I will try to get a refund and delete this game from my HD. No, I'm not gonna wait months for a solution..

[BraveHeart85]

This one needs a bump. Same issue here with Windows Vista. I cant believe this bug wasnt fixed yet and it seems as if the game wasn't tested properly. =(

[randomnamegenerator]

Help! My mouse isnt appearing and its hard to play without a mouse!

[MissEliseth]

Bump.

I am running Windows Vista x64 bit. My husband runs Windows 7. He has absolutely no issues with his cursor in full screen mode using Windows 7. I, on the other hand, do. The difference is huge.. my husband was getting on average 45 frames and sometimes 55-60 fps. He plays a summoner and I am a white mage. It caused a bit of havoc last night trying to do AK instance last night due to my frames. Ex: Husband is kiting mob, getting hit, and I see full hp before it drastically hits 148 hp out of nowhere. I go "OMG what happened?" and he's looking at me like I'm crazy. He used to work tech support for many places and was even going into computer repair before switching that out to be an electrician lol Anyway.. I sat here and watched him try everything from mouse pointer options, changing compatibility options, etc. Nothing worked and he felt really bad. He said that maybe since it's such a huge issue on the forums that maybe they will get it fixed soon. However my time is running out..

My big problem right now is that someone got into my main e-mail (hacked it) and that main e-mail was linked to everything. Bank, gaming accounts, PayPal, Facebook, etc. So I had to back-up what I could and reformat. Not to mention change everything. The problem is that I can't find my Windows Vista disc that came with my PC (Dell Studio). So we downloaded a copy of it to be able to install it onto my computer hoping we could find my original Windows Vista disc, but to no avail. All of this was just before the release of early access. I played Beta P3 & P4 with my activated version of Windows Vista. Since I haven't activated Windows yet since reformatting, it says I have 2 days left to do so. The problem is.. do I hope that SE will fix this problem or do I pay to upgrade so that I can have a cursor in full screen mode? Because I seriously doubt they will have this fixed in two days. I could always try to get Dell to tell me what the activation key was for my Windows Vista if I had to, but the fact that people are confirming that upgrading to Windows 7 is fixing the problem is tempting.

It just shows that they aren't properly testing their games on older operating systems. I think they forget that Windows XP and Windows Vista aren't totally obsolete yet unlike say Windows 95 or something. =/

[Entrok]

Vista here as well, have tweaked with everything I possibly could as others have posted. Was nice to find an updated driver for my mouse.... yet....

One question I do have tho (please forgive me if it's been asked, did skip a few pages of this thread, got pretty repetitive) is:

Was this issue also present in 1.0 ??? just curious.