Mouse Pointer vanishing in Fullscreen Mode

[PastelioDibiaggio]

bjorn you may be able to fix the taskbar error by right clicking on it (on a blank spot) and then going to properties. you can check the option " keep the taskbar on top of other windows." Unfortunately though when running in windowed borderless this shouldn't happen in my experience.

Other than that...Square Enix please fix invisible mouse problem.

I agree though I would recommend making your own thread. There should be a better way once you understand what core functionality is causing this issue.

[Jederien]

This is a known issue that is planned to be fixed during or after the 2.1 update. We appreciate your patience while we work to resolve this issue

[syklonis]

OMG I think I cried a little! An actual response to the issue, hooray! Thank you MOD so much for letting all of us know! Now are there any hints to when 2.1 is planned?

[Sajomir]

This is a known issue that is planned to be fixed during or after the 2.1 update. We appreciate your patience while we work to resolve this issue

This is great news! Kind of stinks having to wait longer, but hearing something from a mod/staff member means a lot.
In the meantime, I hope there's work being done on the other mouse cursor-related problems, too.

[Asmoday]

This is a known issue that is planned to be fixed during or after the 2.1 update. We appreciate your patience while we work to resolve this issue

Back from holidays, I cant believe this news.. OMFG..!! Downloading patch as we speak.. lets see if they were telling the truth.. :-P

[Asmoday]

Just downloaded a 1GB+ patch, issue NOT solved.

Here we go again,

SE FIX THIS ASAP

[Asmoday]

I received this awnser to my ticket:

support_na​_ol@square-​enix.com (support_na_ol@square-enix.com)

Dear Customer,

Regarding your request for technical support. Please find your answer below.

When you encounter a video card or display related problem, please check to make sure of the following:

1.) You have a compatible video card, check system requirements on the game packaging or www.playonline.com
2.) You have the latest video drivers in the correct language and for the correct operating system.
2a.) nVidia - http://www.nvidia.com
2b.) ATI - http://www.ati.com

Thank you for contacting the SQUARE ENIX Support Center.

They must be kidding right?

Come on SE, you can do better than this, provide solutions and quality feedback.

[syklonis]

Asmoday,

You even replied to the mod knowing the fix is suppose to come in patch 2.1. Well there is no 2.1 patch yet and from google-ing it, it looks like it wont be for another month or two. Yes this sucks as we are paying for a game that is technically broken, but unfortunately we have to wait...I really feel we are paying for beta 5. There's still so many issues that plague this game, it just wasn't ready for release.

[Asmoday]

Asmoday,

You even replied to the mod knowing the fix is suppose to come in patch 2.1. Well there is no 2.1 patch yet and from google-ing it, it looks like it wont be for another month or two. Yes this sucks as we are paying for a game that is technically broken, but unfortunately we have to wait...I really feel we are paying for beta 5. There's still so many issues that plague this game, it just wasn't ready for release.

Hi syklonis, I'm not gonna wait because some mod is saying something about a patch coming up nobody knowing when.. I want quality feedback with a timeframe, if not, I will try to get a refund and delete this game from my HD. No, I'm not gonna wait months for a solution..

[davep1234]

Also having same issue. Using a GTX 560 graphics card atm and windows vista. updated all my drivers, tried many fixes. Tried turning off certain mouse settings(like trail etc). No fix yet, and I have not received a reply yet from SE.

Keep this thread open , I hate having to play on standard(laptop) settings and get worse framerate then if I play on Max settings Fullscreen.