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  1. #1
    Player
    mjk's Avatar
    Join Date
    Aug 2013
    Posts
    37
    Character
    Olvan Lemele
    World
    Gilgamesh
    Main Class
    Leatherworker Lv 50

    legit or just a good phishing email?

    Good target audience, proper English and grammar, dunno. I'm 99% certain it's phishing, but maybe SE actually does own the email-square-enix.com domain through a 3rd party hosting service or something. Stranger things have happened (digitalriver?)

    Anyhow, here it is (obviously it had pics, logos, etc) :
    Code:
    Greetings, 
    
    Yesterday we launched the FINAL FANTASY® XIV: A Realm Reborn™ pre-order redemption website that will allow users to receive their pre-order bonuses including Early Access to the game prior to launch. Unfortunately, we were able to confirm an issue that led to customers receiving an incorrect Early Access code for their territory. 
    
    We have confirmed that the Early Access code you received when redeeming your pre-order code from the website is a European code, when it should be a North American code. 
    
    We have successfully addressed the issue and have reset your pre-order code so that it may be entered into the website again. 
    
    Please visit the pre-order redemption site and re-enter your existing pre-order code which will now give you the correct code for Early Access and your other pre-order bonuses! 
    
    Visit the FINAL FANTASY XIV: A Realm Reborn Pre-Order Redemption website. 
    
    We apologize for the inconvenience this issue has caused and look forward to seeing you in Eorzea. 
    
    - The Square Enix Customer Service Team
    (1)

  2. #2
    Player
    FrionielHope's Avatar
    Join Date
    Aug 2013
    Posts
    82
    Character
    Aoi Tsuki
    World
    Shiva
    Main Class
    Arcanist Lv 50
    I got it too and just made a thread about it, I don't know what to think. My code seemd to go through fine and I can still access the launcher. Could also be a blanket email they sent to all NA players.

    Sigh
    (0)

  3. #3
    Player
    Kuroi_Tsuki's Avatar
    Join Date
    Aug 2013
    Posts
    192
    Character
    Kuroi Tsuki
    World
    Omega
    Main Class
    Thaumaturge Lv 70
    Legit email.
    (0)

  4. #4
    Player
    Envision's Avatar
    Join Date
    Aug 2013
    Posts
    90
    Character
    Mazo Khilo
    World
    Goblin
    Main Class
    Conjurer Lv 25
    Were there links in that email? Hover over them and see there target location. If it's the same pre-order site than it's likely not spam.

    Digital River apparently handles Square-Enix's NA store.
    (1)

  5. #5
    Player
    mjk's Avatar
    Join Date
    Aug 2013
    Posts
    37
    Character
    Olvan Lemele
    World
    Gilgamesh
    Main Class
    Leatherworker Lv 50
    The link is http://link.email-square-enix.com/ (I won't append the rest in case it's actual phishing). That domain is owned by a company in Melbourne and was registered last year. But maybe it was registered in preparation of the relaunch?

    As said, the email is good - I rarely have to look twice at a phishing email.
    (0)

  6. #6
    Player
    mjk's Avatar
    Join Date
    Aug 2013
    Posts
    37
    Character
    Olvan Lemele
    World
    Gilgamesh
    Main Class
    Leatherworker Lv 50
    email-square-enix.com traces to 206.165.245.102 at link.p0.com. square-enix.com resolves to 204.191.12.41, so unless SE owns a lot of A-Classes it's prob not legit. p0.com apparently is on the 'bad reputation' website list as well. Nm, phishing, carry on
    (1)