How do I see my Collector's edition status?

[Chocob0charmer]

Just buy the CE upgrade for $19.99 on launch. Why are you all jumping the gun and paying $30 more??

And how does it not make sense. You pay LESS money this way. A lot less.

Cancel that order and wait till launch then buy the upgrade.

So at launch I can just buy the upgrade, without having my 1.0 client code or anything?

And thanks for the help about this guys

[Scarletyoshi]

Ok so I am 1.0/Legacy and bought this

http://store.na.square-enix.com/stor...0#.UhZrkGTwJOw

You guys saying I won't get my Couerl Mount?

Not unless you start a new SE account. You need to contact customer service to inquire into a refund/cancelling your order. Even if they could apply that code to your account you would not want it as you can get the exact same thing for $20 with the digital upgrade.

[Weks]

I'm glad I stumbled upon this thread. Luckily I was still able to cancel my order, and get a refund.

So, I'm guessing the digital upgrade comes out on the official launch date?

Yes, CE Digital Upgrade is $19.99 and available on official launch.

Ok so I am 1.0/Legacy and bought this

http://store.na.square-enix.com/stor...0#.UhZrkGTwJOw

You guys saying I won't get my Couerl Mount?

If you're existing account is a non-CE 1.0 account, then you need to purchase the Digital Upgrade for $19.99 (available on launch). This will give you all the ARR CE digital items, which will arrive in your in-game Mog Mail. If you want to pre-order ARR for the purpose of getting the Mog Cap and Cait Sith Doll Minion added to your existing Legacy account, I suggest you pre-order the PS3 Standard version instead and link your PS3's SEN account to your SE account. Doing this will give your Legacy account all the digital items and the ability to play on either platform as well. **Note: You will still need to get the CE Digital Upgrade to get the CE digital items.

I guess I'll post this here instead of starting a new thread, I don't quite remember what it said but when I entered my pre-order code, it says I got Mog Hat, Cait Sith, and Beta Phase Entry.. Is this normal or should I complain...?

That's normal. Your pre-order code gives you: 1) Early Access 2) Mog Cap 3) Cait Sith Doll Minion.

[GurrenLagann]

That's normal. Your pre-order code gives you: 1) Early Access 2) Mog Cap 3) Cait Sith Doll Minion.

No no no, when I redeemed the code, it said something do with Beta and no Early Access mentioning

[Rhyz_Xerione]

I'm glad I stumbled upon this thread. Luckily I was still able to cancel my order, and get a refund.

So, I'm guessing the digital upgrade comes out on the official launch date?

[RahfaelFavinco]

I canceled my physical PC CE preorder, went to buy a PS3 physical CE, found they were all sold out, and so were physical PC CEs. When I went to see if there was a way to uncancel my pre-order, I discovered that I had requested it returned.

"Dear ________ __________,

Thank you for ordering from Square-Enix, Inc.. At your request, a return has been initiated. Your request to return items ordered will expire in 30 days. You must follow the instructions below before your request expires. We cannot issue a refund before these instructions are followed.

Each product must be received at its correct corresponding address in order for us to process your refund.

Please read carefully to ensure that each product is returned to the correct location. Once the product is received, your refund should appear within 5-7 business days."

Does this mean that my package is not cancelled, and that, rather than not ship it at all, they'll ship it to me and wait for me to ship it back to SE?

[GurrenLagann]

I guess I'll post this here instead of starting a new thread, I don't quite remember what it said but when I entered my pre-order code, it says I got Mog Hat, Cait Sith, and Beta Phase Entry.. Is this normal or should I complain...?