How do I see my Collector's edition status?

[Dremic]

I had standard 1.0 and used through beta 2-4. Yesterday bought AAR digital collectors and I've applied my early access code. However, I can't figure out where it says digital collector's edition.

Any help?

if you want the CE items you should have bought the CE digital upgrade. thats the only way you get the CE items on a 1.0 account. otherwise you would have to make a new SE account with your new game that you bought.

request a refund and upgrade your account to digital CE. you already used the preorder code so you dont miss out on early access or the preorder items anyways.

[_pops]

I think I found it.

Let's say I purchased Version 1.0, and I want to get the pre-order bonus items, the collector's edition bonus items, and I also want to get all the physical goods that come with the collector's edition package. Would I be alright in just pre-ordering the collector's edition?

Unfortunately, you would need the additional digital upgrade.
Changing the status of a current Windows service account must be done through a digital upgrade. Your current service account cannot be overwritten with a new registration code from the collector's edition.

[RahfaelFavinco]

I'm in the same situation, but I preordered the physical version of the CE as opposed to the digital version specifically because of the physical components. What is my best option?

EDIT: Oh. Godammit SE. I'm gonna need to buy the digital upgrade too? ffs

[_pops]

I'm in the same situation, but I preordered the physical version of the CE as opposed to the digital version specifically because of the physical components. What is my best option?

EDIT: Oh. Godammit SE. I'm gonna need to buy the digital upgrade too? ffs

If you were planning to upgrade from Standard Edition to Collector's Edition AND also wanting the physical items, your best bet was to pre-order the PS3 CE, because it would link your PSN and SE account and auto-upgrade you to CE status.

[Joon143]

I`m in the same boat here-.- They should be able to easily fix this. At least they should´ve given a response about this issue.

[Silversnow]

I`m in the same boat here-.- They should be able to easily fix this. At least they should´ve given a response about this issue.

They had threads about this though. Convoluted serial system? Oh heck yes. Be that as it may some people simply just didn't bother to read.

[Cycloptichorn]

How can you describe it as people 'not bothering to read' something that they didn't know existed?

[Silversnow]

How can you describe it as people 'not bothering to read' something that they didn't know existed?

http://forum.square-enix.com/ffxiv/t...hase-Questions

It was a sticky in the general forum and I believed mentioned a few other times in other places.

[Cycloptichorn]

http://forum.square-enix.com/ffxiv/t...hase-Questions

It was a sticky in the general forum and I believed mentioned a few other times in other places.

I bought the CE edition before I ever went to the forums, and the page advertising it certainly didn't make it clear!

A few obscure references on forums players may or may not even be reading isn't a substitute for clearly marking your order page, and I think it's pretty darn understandable that not everyone obsessively reads everything written.

1.0 non-legacy member:
no early access
no pre-order items
has to buy PS3 version for pre-order and early access.
there is a digital upgrade for non-CE but it is not yet available and is not a pre-order.

Not sure how it's going to work, but I bought a CE edition and registered my pre-order code; got early access code input successfully, and see the Early Access rewards listed; just not the CE rewards.

[Cycloptichorn]

I've also been trapped by this. I just sent an email to customer support to try and see if I can get this addressed - does anyone else see an option to chat with customer service, or call them? All I see are the email support options, which I'm not a big fan of...