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  1. #1
    Player
    Jixjax's Avatar
    Join Date
    Aug 2013
    Posts
    13
    Character
    Jaxon Wolfe
    World
    Excalibur
    Main Class
    Thaumaturge Lv 26

    How do I see my Collector's edition status?

    I had standard 1.0 and used through beta 2-4. Yesterday bought AAR digital collectors and I've applied my early access code. However, I can't figure out where it says digital collector's edition.

    Any help?
    (0)

  2. #2
    Player
    Kyriea's Avatar
    Join Date
    Aug 2013
    Location
    Limsa-Lominsa
    Posts
    246
    Character
    Kyriea Nova
    World
    Odin
    Main Class
    Pugilist Lv 50
    I'm fairly sure you'll only be able to get collectors edition items on actual release and that it'll unlock when you put in the code you get with the game.
    (1)

  3. #3
    Player
    Jixjax's Avatar
    Join Date
    Aug 2013
    Posts
    13
    Character
    Jaxon Wolfe
    World
    Excalibur
    Main Class
    Thaumaturge Lv 26
    I got the digital edition and it only gave me a pre-order/early access code. Not a collector's edition code... I won't be getting a CD key or anything from the packaged game.
    (0)

  4. #4
    Player
    _pops's Avatar
    Join Date
    Mar 2011
    Location
    Ul'Dah
    Posts
    364
    Character
    Sebastian Lumenheim
    World
    Balmung
    Main Class
    Black Mage Lv 90
    Quote Originally Posted by Jixjax View Post
    I got the digital edition and it only gave me a pre-order/early access code. Not a collector's edition code... I won't be getting a CD key or anything from the packaged game.
    I'm going to be the bearer of bad news and say that because you played 1.0, you already have a service account under the Square-Enix Account Management Center. In which case, your Digital Collector's Edition cannot be applied to an existing service account. You would have to open a new one.

    If you want the Collector's Edition status, you would need to wait until they announce the digital upgrade of $19.99.
    (1)

  5. #5
    Player Geldt's Avatar
    Join Date
    May 2011
    Location
    Ul'dah
    Posts
    42
    Character
    Sel Lucavi
    World
    Malboro
    Main Class
    Gladiator Lv 50
    I called SE Customer Service the other day and I was told that you can't see it on your Square Enix Management profile. I am guessing that the new Mog Station website will have what you're looking for when it eventually goes live.
    (0)

  6. 08-23-2013 01:42 AM
    Reason
    NVM

  7. #6
    Player
    Jixjax's Avatar
    Join Date
    Aug 2013
    Posts
    13
    Character
    Jaxon Wolfe
    World
    Excalibur
    Main Class
    Thaumaturge Lv 26
    Quote Originally Posted by _pops View Post
    I'm going to be the bearer of bad news and say that because you played 1.0, you already have a service account under the Square-Enix Account Management Center. In which case, your Digital Collector's Edition cannot be applied to an existing service account. You would have to open a new one.

    If you want the Collector's Edition status, you would need to wait until they announce the digital upgrade of $19.99.
    Uhm... So I just wasted $50? Should I be requesting a refund?
    (0)

  8. #7
    Player
    _pops's Avatar
    Join Date
    Mar 2011
    Location
    Ul'Dah
    Posts
    364
    Character
    Sebastian Lumenheim
    World
    Balmung
    Main Class
    Black Mage Lv 90
    Quote Originally Posted by Jixjax View Post
    Uhm... So I just wasted $50? Should I be requesting a refund?
    Before you take any action, go ahead and look through this: http://forum.square-enix.com/ffxiv/t...hase-Questions

    It should answer any of your questions regarding your situation and probably correct any error I made in my post, if any.
    (2)

  9. #8
    Player
    Jixjax's Avatar
    Join Date
    Aug 2013
    Posts
    13
    Character
    Jaxon Wolfe
    World
    Excalibur
    Main Class
    Thaumaturge Lv 26
    Doesn't say anything about the situation I'm in...
    (0)

  10. #9
    Player
    _pops's Avatar
    Join Date
    Mar 2011
    Location
    Ul'Dah
    Posts
    364
    Character
    Sebastian Lumenheim
    World
    Balmung
    Main Class
    Black Mage Lv 90
    Quote Originally Posted by Jixjax View Post
    Doesn't say anything about the situation I'm in...
    I guess I'll suggest you speak with a customer service rep and see what they say.
    (0)

  11. #10
    Player
    Dremic's Avatar
    Join Date
    Oct 2011
    Posts
    30
    Character
    Dremic Sin
    World
    Leviathan
    Main Class
    Thaumaturge Lv 50
    Quote Originally Posted by Jixjax View Post
    I had standard 1.0 and used through beta 2-4. Yesterday bought AAR digital collectors and I've applied my early access code. However, I can't figure out where it says digital collector's edition.

    Any help?
    if you want the CE items you should have bought the CE digital upgrade. thats the only way you get the CE items on a 1.0 account. otherwise you would have to make a new SE account with your new game that you bought.

    request a refund and upgrade your account to digital CE. you already used the preorder code so you dont miss out on early access or the preorder items anyways.
    (0)

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