My benchmark data didn't load either, so I did try to make my character again. Got the wrong color eyes , skin and hair, each just a shade off. I didn't see any thread about a error, I'm not always on the forums. I just thought maybe I can hold out till the barber shop comes around. I was effected by the error, no I did not post about it. I hope they let all players redo appearance and name as some may have not posted about the problem they had, some of us thought the beta forums where done with feedback.