SE i made a mistake when logging in phase 4..Please revert my char!

[Asiaine]

I didn't even get an option to customize myself. I kept crashing at the stage where I was supposed to do that, and then the next time I logged on and did not crash, rather than give me the option to customize, it just went straight to the city & intro o.o. Loading up what appeared to be my 1.0 data.

Not a giant big deal, but would like to tweak my hair and voice a bit

[JeckNoise]

It would be nice an official answer from the Rep. about this issue, haven't we drawn enough attention?

[moriandrio]

It would be nice an official answer from the Rep. about this issue, haven't we drawn enough attention?

There is an official post, that says that those who have been affected by the graphical bug will get another chance on customization and name change.

[Sophia]

We have confirmed an issue wherein players were unable the load their character data from the official benchmark when changing the appearance of their FINAL FANTASY XIV version 1.0 characters.

In addition, we identified several display issues with the editing screen itself. Due to these display issues, players may have had a difficult time changing the appearance and/or character name of their characters.

Therefore, we have decided to provide the following services.

- Provide a one-time character name change.
- Provide a one-time character appearance change.

* Please note that we will only be providing the service to those that have encountered who encountered problems during the character change process.

We will follow-up once we have more information on the matter.

We apologize for any inconvenience this may cause and thank you for your understanding.

This is good to hear as my game crashed when I was entering my Characters new nameand when I logged back in it had saved and reverted to my 1.0 name. And I would like to still change the name Thankfully my appearance data changed to what I want before crash.

[JeckNoise]

I'd like an official answer about our issues, not that one, that is not our case.

[moriandrio]

I'd like an official answer about our issues, not that one, that is not our case.

Those who have affected will gain a 2nd appearance and name change and that's it. They won't rollback chars just cause ppl made mistakes...

[Iacon]

The only thing I want to change my is deity. :/

[AngelicBeing]

I don't see why we can't ask for individual rollbacks if we made a mistake. Our 1.0 back-ups still exist. If we're rolled back, any progress we made is erased, and we get a do-over with full knowledge of what we did wrong so we won't repeat any mistakes. And who does it hurt? Absolutely no one. If you're not effected by this issue, honestly, why do you care if we get our rollback or not? It has no effect on anyone but us, and greatly enhances our enjoyment of this game.

Seriously, you guys want everyone to have fun and love this game, don't you? Well for some of us, starting in the wrong city is a HUGE bummer. It's really taken a lot of the wind out of my sails, and I might even hold off on playing till we get an official answer. I REALLY want to experience ARR from the perspective of a an Ul'dah character, just as I was in 1.0. But because of one easy-to-make mistake (look how many people have done the same thing), I get to play with a little rain cloud of bummerdom hovering over me.

[MoltonBrown]

Nope. Did you really think it was unintentional. That would be the opposite of winning the lottery lol. On the contrary, it was done out of jest

((( ゜Д ゜；)))

[CepheiMordred]

I was unable to use my benchmark premake. Do I have to ask them directly or do they just know who was affected?