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  1. 08-25-2013 10:52 AM #26
    Jadub2k
    Player
    Jadub2k's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    349
    Character
    Jade Orchid
    World
    Sargatanas
    Main Class
    Paladin Lv 70
    They don't have service on the weekends.. calling them on the phone isn't toll free so be prepared to pay long distance.. I think you'll have better luck with chat support but gonna have long waits

    Email Support

    Email Support requests are available 24 hour a day / 7 days a week. Please note that while you may submit a request at any time, email is responded to during normal business hours (Monday through Friday, 9:00 - 18:00 Pacific Time, excluding holidays).


    Chat Support

    Chat Support is available Monday through Friday 9:00 - 18:00 (Pacific Time) (Excluding holidays)
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    Last edited by Jadub2k; 08-25-2013 at 10:57 AM.
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