Early Access & Account issues (PS3)

[yoshi1996]

Can anyboby please tell me where the online chat option is, can't find it, it's not showing up where I have submitted my tickets

[Amaya-Asha]

Can anyboby please tell me where the online chat option is, can't find it, it's not showing up where I have submitted my tickets

http://support.na.square-enix.com/main.php?la=1&id=902

1 registering codes
2 additional assistance
3 products & services
4 promotional.
*you will need to click /scroll on the tabs to get theses options good luck!

[yoshi1996]

http://support.na.square-enix.com/main.php?la=1&id=902

1 registering codes
2 additional assistance
3 products & services
4 promotional.
*you will need to click /scroll on the tabs to get theses options good luck!

Thank you so much

[Killyk_Elenyak]

http://support.na.square-enix.com/main.php?la=1&id=902

1 registering codes
2 additional assistance
3 products & services
4 promotional.
*you will need to click /scroll on the tabs to get theses options good luck!

Just confirming that this worked for me too, after some hours on queue, a SE agent came and gave me a new correct code during the live chat a few minutes ago. So if you guys are trying to use the live chat, try Amaya's setup:

SE FFXIV support page > Registering codes > Additional assistance > Products & services > Promotional

Thanks Amaya! And I hope everyone get their codes =)