Early Access & Account issues (PS3)

[Arconis]

still same code fixed nothing

[Jadub2k]

Still in invalid code here as well

[Toranja]

Given it is Early Access, I hope they keep tech support open this weekend.

[Gerkargeo]

Given it is Early Access, I hope they keep tech support open this weekend.

What are you thinking?? Support is going to be playing at 2am and will probably call out sick.

[Ayvar]

How do SE not understand that it has nothing to do with being able to redeem your preorder code, it's that the 20 digit access codes being emailed are from the wrong damn region. All of their recent "fixes" to this issue make it seem like they think the problem is people can't get their preorder codes entered, and it appears they have no clue about the region error.

I feel for everyone still having this problem, this is such shitty CS.

[Kavu]

I had this problem, so i just ordered a new game from amazon to get a new promo code and cancelled my order. The new codes work just fine.

[Shut_Ten]

I'm still getting invalid code and got disconnected from chat support after 2 hours

[Covate]

I also had this problem, NA PS3 user here, got a bad 12 digit code from the preorder site that wouldn't work. And no matter how many times i reset the settings to US it kept giving me the same code.

I had to get a new Promotional Code from Amazon to fix my problem. The new code went into the preorder site fine, and the EA code I received worked for my PS3. Would suggest trying to get a new code.

[Arconis]

I'm still getting invalid code and got disconnected from chat support after 2 hours

yup same here ps3 invalid and got cut off chat after 2hrs saying no agents available and I was in queue spot 2 ;( plus still on phone been 1hr 45min still waiting /sigh :9

[NyneAlexander]

I also had this problem, NA PS3 user here, got a bad 12 digit code from the preorder site that wouldn't work. And no matter how many times i reset the settings to US it kept giving me the same code.

I had to get a new Promotional Code from Amazon to fix my problem. The new code went into the preorder site fine, and the EA code I received worked for my PS3. Would suggest trying to get a new code.

Dude, amazon gave you a new code??!?! They stone cold shot me down. Same issue with ps3 bunk code. blaarrrgh