Early Access & Account issues (PS3)

[Trombe]

I think you are misunderstanding - you are only using the EU account to gain access to the client that is available in the PSN store. So far, it appears that the client is language/region universal. After downloading the client, you switch back to your playstations US profile and launch the client. From here you log in using the square enix account you used when registering your pre-order early access promo code

This is what we hoped would happen but few people who've tried it have confirmed otherwise.

[AccelaDropp]

This is what we hoped would happen but few people who've tried it have confirmed otherwise.

Such a shame - worth a shot though! It looks like only people with the P4 beta client are able to gain entry at this point..

What was the error by the way? I couldnt find it - just enter another code? When does that happen? When logging into the client?

[Railven]

Looking through the SE-Service Account options, there is no obvious way to change my region which clearly states "Americas."

So at this point, I don't know what to do outside of wait for SE to respond to my tickets (and not just close them without a response.)

For anyone not sure what I did:
US PSN ID couldn't claim the code that the pre-order site gave me.
Opening the P4 client prompt me to enter the 12-digit code, of course my code didn't work.

Switched to my EU PSN ID. I was able to claim the 12-digit code and downloaded a new client.

I switched back to my US PSN ID, and the new client wouldn't load (asked me to enter 12-digit code, which again didn't work.)

Swapped back to EU PSN ID, ran new client it opened up fine, accpeted EULA, then asked for my SE-Service Account info. I entered it in and got a nice new Error:
"This region is different. Please log into a region where you registered your Square Enix Account."

Back to trying to get the client to run from my US PSN ID. Oh god this has been such a pain. Guess I'll be missing Early Access at this rate, and now I got a code I have no idea what to do with haha.

[Twiz]

Has anyone got the error post saying, "a server was not found [11070][500]" while trying to update the client? If you have and found a way to get by this to update the client please help.

[Amaya-Asha]

I just noticed that while I was readying the client on my PS3, I accidently created another FFXIV service account. One was created on 14th of June and I used to create my beta 4 character (FFXIV 1) and the other was created yesterday to register my early access code (FFXIV 2).

I'm under the impression that I have my beta 4 character under FINAL FANTASY XIV 1 and my early access benefits under FINAL FANTASY XIV 2. So, when the early access comes Saturday, I'm thinking I'm stuck with an account with no early access goodies or one with no character.

Can anyone confirm this? Is there any way I can remedy this?

http://support.na.square-enix.com/fa...68218&ret=main


hope this helps

[AccelaDropp]

Looking through the SE-Service Account options, there is no obvious way to change my region which clearly states "Americas."

So at this point, I don't know what to do outside of wait for SE to respond to my tickets (and not just close them without a response.)

For anyone not sure what I did:
US PSN ID couldn't claim the code that the pre-order site gave me.
Opening the P4 client prompt me to enter the 12-digit code, of course my code didn't work.

Switched to my EU PSN ID. I was able to claim the 12-digit code and downloaded a new client.

I switched back to my US PSN ID, and the new client wouldn't load (asked me to enter 12-digit code, which again didn't work.)

Swapped back to EU PSN ID, ran new client it opened up fine, accpeted EULA, then asked for my SE-Service Account info. I entered it in and got a nice new Error:
"This region is different. Please log into a region where you registered your Square Enix Account."

Back to trying to get the client to run from my US PSN ID. Oh god this has been such a pain. Guess I'll be missing Early Access at this rate, and now I got a code I have no idea what to do with haha.

Just to confirm - you did register the code with your existing, P4 beta client login?

[Railven]

Just saw the "switch to PAL" comment on Reddit, gonna try that. Work in 4hrs, kill me!

[xEthan]

You guys taking a gamble. I suggest you pre-order the game from a retailer, get the code, and then cancel your order. Use the new code to get a new PS3 code now that the issue is fixed. Although this process is not the most ethical, this is the only one solution to this issue. SE has done a horrible job fixing this problem, shameful because you would think this would be their highest priority, trying to keep CUSTOMERS from leaving.

The version of the game you preorder does not matter, but get a physical copy not a digital. I would go as far as suggesting you do it from Amazon.com to get your pre-order code almost instantly.

[Railven]

Just to confirm - you did register the code with your existing, P4 beta client login?

No, the code wouldn't work. Steps of how it happened:

Register code from GMG (my "PC" code) and get a PSN code.
PSN code doesn't work on US PSN. d'oh.
I launched the P4 beta client on my US PSN ID and it prompts me for a code, I enter the only 12-digit code I got and it says invalid. I cry.

Brain storm, try claiming ID with EU PSN ID, jump through hoops, now client is region locked. I cry some more.

[NyneAlexander]

I think the real error was them waiting until, literally, the last 4 days before early access to allow us to register.

Its not too late to pre-order from the PSN and cancel your current order.