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  1. #41
    Player
    Gerkargeo's Avatar
    Join Date
    Aug 2013
    Posts
    88
    Character
    Gerkargeo Destin
    World
    Leviathan
    Main Class
    Lancer Lv 50
    Quote Originally Posted by Acharial View Post
    This was my problem, I feel entirely dumb now. I didn't know I had to enter my pre order code on that site to get the PS3 code. It's now working as intended!

    Is there any way to check what region you are on? Accidentally redeemed my code on http://preorder.na.finalfantasyxiv.com/ when I was supposed to do it on the EU site. Geez... >.<
    If you move your mouse above the Square Enix link in the upper lefthand corner of the site, that might be an indicator. I found by reselecting the English (US) under your name in the upper righthand corner would make it NA. I tried that many times but that didn't work for me to get a correct working psn code.
    (0)

  2. #42
    Player
    bluefan's Avatar
    Join Date
    Aug 2013
    Posts
    13
    Character
    Erza Scarlet
    World
    Adamantoise
    Main Class
    Gladiator Lv 20
    Quote Originally Posted by Acharial View Post
    This was my problem, I feel entirely dumb now. I didn't know I had to enter my pre order code on that site to get the PS3 code. It's now working as intended!

    Is there any way to check what region you are on? Accidentally redeemed my code on http://preorder.na.finalfantasyxiv.com/ when I was supposed to do it on the EU site. Geez... >.<
    If you get a NA PS3 code you can trade it for my EU one :P
    (0)

  3. #43
    Player
    Ceol's Avatar
    Join Date
    Jun 2012
    Posts
    214
    Character
    Ceol Ashwin
    World
    Sargatanas
    Main Class
    Astrologian Lv 60
    I updated my post with more specific instructions. I hope this helps someone.
    (0)

  4. #44
    Player
    sschafi1's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    17
    Character
    Iris Neylern
    World
    Cactuar
    Main Class
    Pugilist Lv 42
    Quote Originally Posted by bluefan View Post
    If you get a NA PS3 code you can trade it for my EU one :P
    I second this, lol. I would love to trade my EU code for someone's NA
    (0)

  5. 08-23-2013 12:56 AM

  6. #45
    Player
    Riougenkaku's Avatar
    Join Date
    Aug 2013
    Posts
    8
    Character
    Ellie Namine
    World
    Tonberry
    Main Class
    Archer Lv 26
    Quote Originally Posted by Ceol View Post
    I updated my post with more specific instructions. I hope this helps someone.
    too bad i dont have any spare key....
    (0)

  7. #46
    Player
    silentbob583's Avatar
    Join Date
    Aug 2013
    Location
    San Diego, CA
    Posts
    8
    Character
    Kimahri Highwind
    World
    Malboro
    Main Class
    Lancer Lv 11
    Quote Originally Posted by Madeleine View Post
    Is it still scripting people's accounts to be EU region? I know for me, after the fact, I had moused over my profile and it said preorder.eu.finalfantasyxiv.com rather than preorder.na.finalfantasyxiv.com like it should have. Even though the page said my language was English(NA), it still locked my region to EU. I had to go into my profile and edit my profile's language settings to English(NA) rather than English(UK). Was very odd.
    I entered my code yesterday, and the profile sites seemed to switch between EU and NA at random. I have received now 3 emails from SE with the same 12-digit code. The first email wasn't region-specific, but the last two have come from the noreply@xmail.eu.square-enix.com address. Guess I'll just have to cancel my order on Amazon and pre-order on PSN. Seems to be the only fix.
    (0)

  8. #47
    Player
    aznxchunky's Avatar
    Join Date
    Jun 2013
    Posts
    31
    Character
    Movv Movv
    World
    Ultros
    Main Class
    Carpenter Lv 80
    I saw my spam of emails yesterday from me trying get a new code. All of them are still the same EU code. i really hope this is fixed before EA
    (0)

  9. #48
    Player
    Jacosta's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    208
    Character
    Asherah Morou
    World
    Excalibur
    Main Class
    Black Mage Lv 80
    How do I open up a support ticket w/ SE? I can't call b/c the number has a constant busy tone and their website is all over the place. I click on support on the site but can't find a tab to open up a support ticket. Can anyone help me, pretty please w/ a cherry on top?
    (0)

  10. #49
    Player
    silentbob583's Avatar
    Join Date
    Aug 2013
    Location
    San Diego, CA
    Posts
    8
    Character
    Kimahri Highwind
    World
    Malboro
    Main Class
    Lancer Lv 11
    Quote Originally Posted by aznxchunky View Post
    I saw my spam of emails yesterday from me trying get a new code. All of them are still the same EU code. i really hope this is fixed before EA
    Well I give up. I cancelled my Amazon pre-order and I guess I'll just get it through the PS Store at some point. Seems to be the easiest way to go. Never had to go through this big of a headache just to play a damn game.
    (0)

  11. #50
    Player
    Acharial's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    13
    Character
    Acharial Fengaris
    World
    Odin
    Main Class
    Arcanist Lv 50
    I still haven't recived my email about it... I did however press the UK flag through the NA site to register my code... Oh well.

    I seriously don't understand why they complicated this system so much! Of all MMOS I played this is the only time I've had this kind of issues for early access.
    (0)

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