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Results 401 to 410 of 484
  1. #401
    Player
    Matrinka's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    472
    Character
    Jenni Meowmeow
    World
    Gilgamesh
    Main Class
    Bard Lv 90
    I'm a bit shocked that SE appears to be ignoring this problem. It just sends off a really bad message to the people who embraced the game early - that we don't matter.
    (5)

  2. #402
    Player
    seriously's Avatar
    Join Date
    Aug 2013
    Posts
    18
    Character
    Serious Moonlight
    World
    Excalibur
    Main Class
    Gladiator Lv 50
    game : 8/10
    customer experience : 0/100
    (2)

  3. #403
    Player
    Llan's Avatar
    Join Date
    Mar 2011
    Location
    Ul'dah
    Posts
    72
    Character
    Llan Hana
    World
    Behemoth
    Main Class
    Archer Lv 60
    Quote Originally Posted by Gluteus-Maximus View Post
    Chat cancelled again. Their support will be closed by the time I get to #1 again. Great job, SE.
    Mine got cancelled for the 3rd time. I've been for over 6 hours trying to contact them.

    Llan Hana.
    (0)

    ---------------------------------
    Sigh...

  4. #404
    Player
    Ayvar's Avatar
    Join Date
    Aug 2013
    Posts
    215
    Character
    Ayvar Bjornstad
    World
    Leviathan
    Main Class
    Scholar Lv 50
    Quote Originally Posted by seriously View Post
    customer experience : 0/100
    does this scale go negative?
    (3)
    Error 3102, 90000, 1017, 2002, 2/3 survivor

  5. #405
    Player
    RWBY's Avatar
    Join Date
    Aug 2013
    Posts
    1
    Character
    Rio Highknight
    World
    Malboro
    Main Class
    Arcanist Lv 20
    mine is from gamestop, i had to call for them to gave me the code, and yesterday i got error 3, now i only get error 1, im like "WHAAAATTTT :O" its the same code how could it be wrong, im about to lose it, is there a way to contact SE?
    (0)

  6. #406
    Player
    timtwins's Avatar
    Join Date
    Aug 2013
    Posts
    6
    Character
    Tim Twins
    World
    Gilgamesh
    Main Class
    Arcanist Lv 10
    If you think of any premier gaming company they all have one thing in common: good customer service. Valve, Blizzard, Riot, etc. All of those customers have good interaction with fans and good customer service. If this terrible service continues, there will not be many subscriptions from NA users.
    (1)

  7. #407
    Player
    Jandris's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    14
    Character
    Jandrisa Wyld
    World
    Hyperion
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by Amaya-Asha View Post
    During the live chat I was given a new ps3 code. Had to wait 10 minutes before i could redeem it.( i waited 20 wasn't taking any chances) In the PSN store dl the client to be safe i also login FFxiv to see if my items where redeem. After clicking yes to user agreement and all the menu after i login and said please come back during early access.
    if you use the the live chat set up i went thru u will get a code that works.
    Congratulations are in order, sir!

    I wonder how you were to secure a chat session when so many of us failed -_-
    At any rate, It's past the point of no return for the rest of us as it's ~2 hours to get to the front of the queue and chat's stated hours of operation claim they'll be done for the week in an hour and a half.
    (0)

  8. #408
    Player
    Trombe's Avatar
    Join Date
    Aug 2013
    Posts
    31
    Character
    Elzam Branstein
    World
    Malboro
    Main Class
    Arcanist Lv 60
    omg I'm #30 in queue and only 30 minutes til their customer service closes. this is my third try btw.
    (1)

  9. #409
    Player
    Aodin's Avatar
    Join Date
    Jun 2011
    Location
    Ul'dah
    Posts
    8
    Character
    Aodin Reigns
    World
    Adamantoise
    Main Class
    Pugilist Lv 50
    Quote Originally Posted by Trombe View Post
    omg I'm #30 in queue and only 30 minutes til their customer service closes. this is my third try btw.
    Good luck! I hope they get to you in time!

    I finally got through on the phone (past the busy signal) and after staying on hold for 1 hour the call randomly disconnected before I talked to anyone.
    (0)

  10. #410
    Player
    yoshi1996's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    27
    Character
    Graham Yoshida
    World
    Cactuar
    Main Class
    Conjurer Lv 50
    oh! i'm twenty, hopefully we don't get kicked
    (0)

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