Early Access & Account issues (PS3)

[Cuzuki]

Can't find a live chat link anywhere in the FFXIV support page, only in the FFXI one -.-

[Jacosta]

Ok. So I just called Gamestop and they said they could give me a brand new pre-order code and HOPEFULLY the registration/error 3 problem is fixed now. So maybe, just maybe I can get a new 12 digit code for the right region this time. Wish me luck guys.

Oh and if you ordered from Gamestop, this might be an avenue you're willing to try too. Just call them up and ask them to print out a new code. I'll update when I get back....

[IndirectZero]

They sent me an email after contacting them by mail and told me that they're sorry for the pre-order code and if i pre-ordered on square-enix's shop, the codes are still being re-sent and >HOPEFULLY< i will recieve it in the next 24 hours. . . :|

Here's the whole FRENCH message (i contacted them on the french department, it went faster).
______________________________________________________________________________________________________________________________________________________________________________________________
Chère cliente, cher client,

Merci d?avoir contacté le Centre d?assistance Square Enix.

Nous sommes désolés que vous ayez des problèmes avec votre code de précommande.

Si vous n?avez pas reçu votre code de précommande, veuillez contacter directement votre revendeur.

Si vous avez précommandé la version PC du jeu sur la boutique Square Enix, les codes bonus de précommande sont toujours en cours d?envoi et nous espérons que vous les recevrez dans les prochaines 24 à 36 heures. Veuillez nous excuser pour le retard et nous vous remercions de votre compréhension.

Si vous avez reçu le code de précommande à 18 caractères, pour des plus amples informations, veuillez visiter la page http://support.eu.square-enix.com/fa...la=3&kid=67923
Pour plus d?informations concernant le code à 20 caractères ou le code PSN à 12 caractères, veuillez visiter la page suivante : http://support.eu.square-enix.com/fa...la=3&kid=67922

Veuillez nous excuser pour la gêne occasionnée.

Cordialement,

L?équipe du Centre d?assistance Square Enix.

[Gerkargeo]

So it looks like if you go above 2 hrs it times out?

[Anubis_Nephthys]

I have been waiting for them to fix it. I finally broke and set up a chat with SE. I waited 2 and a half hours only to be told that "There are no agents currently available to talk with you. Please try again later"........Seriously? I thought that was the POINT of a que system! FFS
Now I am forced to cancel my Gamestop pre-order and buy from PSN. I can't try again because real life is getting in the way. :/

[Kimikera]

If I were to buy the normal copy off of PSN just for EA but still keep the collectors edition that has been shipped already would that work?

[Aodin]

There was just an update on twitter, at least for those who pre-ordered through the Square Enix store. You should be able to try your code again now.

Not sure about codes from other vendors, my Amazon code is still coming back as the same invalid one it's been giving me.

[Trombe]

There was just an update on twitter, at least for those who pre-ordered through the Square Enix store. You should be able to try your code again now.

Not sure about codes from other vendors, my Amazon code is still coming back as the same invalid one it's been giving me.

I've just tried it. Still getting same code.

[Hukilau]

There was just an update on twitter, at least for those who pre-ordered through the Square Enix store. You should be able to try your code again now.

Not sure about codes from other vendors, my Amazon code is still coming back as the same invalid one it's been giving me.

Gave me the same invalid code as well. Even tried it again on the Sony store website, same error message.