Account displays wrong region. Cannot enter proper regions early access code.

[RoddRokkenstud]

Hello,

My account lists that I'm in a European region, which is absolutely incorrect.

I live in North America, and I have a North American access code.

I need my account changed from European region to North American region, or else I can not play this game.

Thank you.

[RoddRokkenstud]

Anyone?? Squenix??

[Kuroi_Tsuki]

Sorry, to disappoint you. They can't change region of your account.

[silentwill]

It also tells you that before you successfully finished create an account.

[Retsugi]

If they cannot change your region, at the very least they should give you a code that you can actually use.

[DarkSnowWolf]

wow that's fked up

at least just void the code and give u a new one that works..

not a way to treat your customers =/

PS: Not to mention it isn't OUR fault.

[Kuroi_Tsuki]

End-user: What about converting my code to EU one?
SEE Calum: We cannot convert to different codes,.

Can't do that either it seems.

[DarkSnowWolf]

Can't do that either it seems.

You can't be serious..so is their fault and they aren't giving us a solution? Just a simple "We cannot convert to different codes"?

This isn't F2P game, I expect better CS then this when we're PAYING for the game, and monthly after

Cant change region cant convert code, then what can they do?

We all bought it early for a few reasons, and now we can't play early nor get our bonus items unless we create an EU account? Not to mention starting all over.. and my 18 digit code is already bounded to this account..

[Nali]

Hello,

My account lists that I'm in a European region, which is absolutely incorrect.

I live in North America, and I have a North American access code.

I need my account changed from European region to North American region, or else I can not play this game.

Thank you.

I feel for you Rodd They gave me an EU code when my account says NA...

If they refuse to correct it for you, do you perhaps want to trade? :/ It's for PC btw