Post questions or problems regarding Early Access and Preorder Codes here

[Valiant]

I am fed up with this..... If this isn't fixed by the 27th, I'm not playing..... OOOOOHHHHHH but I want to so bad!!!!!!!

I may do the same... especially if I have to lose the Character I had in 1.0

[Brutepena]

I ordered the CE for PS3 on gamestop.com a month ago and still havent gotten a pre-order code... can anyone help me out?

You should contact Gamestop about that

[SethLex]

all preorders are entitled to mog hat and cat sith doll

And how do you distinguish between an order and a pre-order when the code for the pre-order is lacking?

@Square Enix
I'm sorry, but what I've read is this: http://eu.finalfantasyxiv.com/en/product/ It's on the OFFICIAL SITE so it must be true. :| Nowhere on that page have I seen stuff like "some of you will get it, some of you won't, so fingers crossed people". It's the right there in black (+blue, red) and none of the many fine print disclaimers say there's a chance that once we, squeenix, share our gratitude for the trust our clients have placed in us there's quite big chance that you'll get overlooked with no connection to the moment in time you have pre-ordered (my case: 45 days ago).

[Sevaru]

If I had (Legacy) by my name in the Beta, that means I'm Legacy? If so, I didn't get my early access code. I was playing for at least 3 months before the great maintenance. Pls halp.

[DizzyKiddy]

Im not sure I understand the bonus item's in the Collector's Edition fully. I have purchased my CE weeks and weeks ago and received my collector's edition today from Amazon to my surprise as amazon told me it would likely arrive on Tuesday. Now I have a 12 digit code ( xxxx - xxxx - xxxx ) inside my gamebox with the game's xxxxxx - xxx - xxxxxx - xxx registration code. I have already registered my 18 digit code on Square's site, however on the 12 digit code the card say's I need to redeem this code in the PS store or through account management. I can only assume that this 12 digit code is for the bonus item's, but when I try to redeem this code I get an error 'The code you entered may not be correct or may no longer be valid. Please check your entries.' I have made sure that the entries are completely correct but still no dice.
I was wondering if anyone else has this problem or is this code nothing to do with the bonus item's? I hear that they will be in the moogle mail on launch day but I could only be a beta tester and not bought the CE, how will the game know to deliver me these item's I bought?

[Hieraphant]

I pre ordered the digital download for FF:XIV for the PC

I finally got pasted all the error 3 messages and when my pre order code finally got accepted it directed me to the playstation network registration code. Thanks for nothing. i cant do anything with that, i cant register my pc game now. Im out $30 and early access. I have a PS3 code thats now useless to me. 9 hours since i submitted a ticket about it and still not so much as a "we received your ticket and will get back to you"

now i either have to buy a game and waste another $30 and hope i can get in, or find someone who wants to trade their PC code for a PS3 code.


so any suggestion form the community?

[Ceronas]

I have entered both my 6-3-6-3 digit code and my 4-4-4-4-4 digit code. I feel like I've completed the whole process for early access but when I try to log into the client it still tells me that there is "No valid or active service account is available to play FINAL FANTASY XIV: A Realm Reborn." And tries to redirect me to FINAL FANTASY XIV: Mog Station. And now counts my codes as being used already. Please help!

[SynAhasuerus]

Purchased the digital collectors edition through Square Enix August 13/2013 still haven't received my early access code. Really annoyed at this point. Their phone services are down and so is live chat.

[pinkiecat]

I just preordered the game on Amazon.com, i guess I don't have legacy status like I thought.. but the amount of numbers the preregistration code for early access is short? It keeps giving me "invliad ID"

No idea what to do.

[seraseth]

I just preordered the game on Amazon.com, i guess I don't have legacy status like I thought.. but the amount of numbers the preregistration code for early access is short? It keeps giving me "invliad ID"

No idea what to do.

Should be an 18digit code for pc pre-order code