Post questions or problems regarding Early Access and Preorder Codes here

[Sameguy]

Hello,

I pre-ordered the game on my account, I purchased it from Europe and got a European version. When I try to input the pre-order code it says "This code can only be applied to the region of the account" My account region I used for the beta and everything else, used to purchase the account as well, is registered in "The Americas" what I want to know is if I use this code on a brand new account, that is registered in EU will I still have the game and the pre-order bonuses and stuff like that or is there a way to change my region. Thank you ahead of time.

I opened a ticket and EU support pretty much said "Not our problem" open a ticket to NA support. Haven't heard from US support yet If anyone has an NA code that I can trade my EU code with e-mail me chrisofskye@gmail.com

[LancelotAki]

Heya guys and girls~ Miiiight not necessarily be applicable here, but I noticed as soon as Early Access opened up, the copy of FFXIV I had registered to my account disappeared. I've gone back and tried re-entering it (it's a 6-3-6-3 code, by the way) and upon pressing the "Check Code" button, the site picks it up as being FFXIV, but it then proceeds to tell me it's an invalid code. I'm just left a bit perplexed as to why this may have occurred. Additionally, I didn't redeem my Garlond Goggles code during the initial run... Would I still be able to do so once ARR opens? Thanks in advance~

[Bree_Wolfsvenn]

I registered the earlier access code I got from the 18 digit pre-order code to my account. However, when I try to login to the launcher it gives me "no valid or active account" screen. I went to try to put it on my account again and it says it was used. (Which makes sense...) Anyone else having similar issues? I did get an email and do see it registered on square enix members site. Do you think I am good to go?

[Sneex]

I went to The preorder.na.finalfantasy.com logged in then typed the code on my reciept clicked for ps3.. BOOM error 1 there is a problem with ur code.. Tryed a few more times, BOOM ERROR 3 There was a probelm. Please try again later. Can somone pelase help me im like freaking out i didnt spend the extra money to not get my features nor a day late ;(.. when i went to ps store i hit redeem code like i asume im suppose to do then try to type in the code on my reciept from game stop and it stopped 4 letters/numbers off of being the full code off my reciept

Ps back to error 1 now smh can somone please help me im freakingout and dont know what to do

I still have yet to get any help.. I'm sick of listening to everyone cry.. I haven't even been able to put my code on my game stop reciept

[DemonRay888]

For those who traded Early Access codes based on regional problems, you might be doing that again when release on the 27th arrives. I've read around the forums that the retail code that we will receive on the 27th will/might be region locked too. There will be mass trading again of retail codes IF the 20-digit early access code is not tied to the account.

These are things we don't know:

1.) Are the Early Access (20-digit) codes LINKED/related in any way to the retail code on release date/launch?
2.) Will they come up with a REAL SOLUTION to those having region problems (perhaps, making it region free for a time?)
3.) Is the retail code on the 27th REALLY region locked?

Sorry, just giving you guys a heads up. I'm already thinking of opening a thread and securing some people who would be willing to trade their region-mismatched retail codes on the 27th.

What's worse is that people who might have traded NA codes that might have been acquired via the Amazon pre-order cancelling trick for EU codes unwillingly acquired from GMG will get into trouble.

[Allindur]

I pre-ordered my game from the Square Enix Online Store, back during Beta Phase 3, and till now, I see no sign of my code anywhere.

[Sneex]

Can someone help me ffs can't get anyone to help me out read page 25

[seraseth]

I still have yet to get any help.. I'm sick of listening to everyone cry.. I haven't even been able to put my code on my game stop reciept

There is a post in the tech forums about possible fixes to the error 3 problem, namely trying different browsers, and filling in all the info on your profile(name/country/language)

[seraseth]

I pre-ordered my game from the Square Enix Online Store, back during Beta Phase 3, and till now, I see no sign of my code anywhere.

If it was from NA store, the order confirmation email should have an 18 digit code in it.

[Allindur]

If it was from NA store, the order confirmation email should have an 18 digit code in it.

Oh, THERE it is. I feel kind of stupid now. Thank you.