Post questions or problems regarding Early Access and Preorder Codes here

[Danify]

I have an EU code (PC). I'm in need of an NA code (PC), if anyone is interested in trading send a message on these forums or email me @ dvanmeter.ify@gmail.com.

[Ayvar]

If you are stuck with the wrong region preorder code, just find someone to swap with. A friend of mine did this and it's all sorted. SE has been completely worthless on this one for the last three days.

[Macros86]

Repost from earlier, just to see if anyone else has any info.

Question guys.
I got my 12 digit PS3 code from the preorder website.
Now the issue I have is my main PSN account is US based. However because I am currently living in Australia my preorder code is for EU. The 12 digit PSN code won't enter on my main US PSN account. But I do have a sub account for Australian content (DLC for games bought here, etc.)
If I apply the preorder code to my AU account, will that stuff anything up with me playing the game on my US account?

Basically, if I enter the preorder code on my AU PSN account, will I get all the bonus' on my account and be able to log in and play on my main US PSN account.

Thanks!

[OddOne]

I bought two physical CE copies of FFXIV:ARR back in late May, one for myself and the other for my brother. The purchase was made from the Square store as a single order, and the confirmation email included two preorder registration codes. I took the first, my brother the second. We have separate user accounts on SE's site, each with its own email address.

Although it took a while, he was eventually successful in registering his preorder code, receiving the 20-character early-access code, and redeeming that, and when he logs into the launcher it shows the "gotta wait for EA to start" message.

Ever since, when I try to register my code I'm getting error 2 (code already used) for a large number of retries, then it's back to error 3. Brother is showing two copies of ARR in the "registered games" section of his profile on na.square-enix.com. I don't have any mention of ARR in my profile, and when I log into the launcher it unsurprisingly shows that I need to register an early-access code before I can continue (to the "wait for EA" screen).

I started a ticket on the issue and am in a queue for live chat, but if I can correct the problem I'll close it and get out of everyone's way. Aside from just waiting and retrying, does anyone have any suggestions?

I'm HF's brother, and it took almost two hours of waiting for livechat - twice - to get it resolved. The first time was about 100 minutes of wait only to see "no agents are available - please try again later." The second finally resulted in contact, and after confirming the issue and br providing credentials to prove he's him, the TSR was able to issue a replacement early-access code. He should be good to go for EA on Saturday.

[typeelite]

I have 1 EU psn code and 1 EU 18 digit code and I need 1 NA PC code.

[SilverMoon9000]

Ok, now I can't even log in. I go to login and try to put my code in again, and it takes me to an Almost done page and asks for a nick, but I already have one.

[SilverMoon9000]

So now my account nick is SilverMoon90000 instead of SilverMoon9000. Arrgh.

[ParadyneTech]

I am ... er WAS a diehard fan of Sqaure Enix since FF1 but they have done a lot to abuse that love. Your customer service leaves a lot of bad taste. Aside from the 3012 error that kept me from playing during the entire beta 4, you finally sent my pre order code LATE and IT DOESN'T WORK. Please communicate and be responsible for the problems. Stop creating website directions that lead to the wrong place too...that one is particularly annoying when trying to get help. Would love to see all these problems resolved...before I die of old age. Thanks.

[ezcex]

Regarding Digital Collectors Edition. I have a code from GreenManGaming and after I registered it, under my games on my Square-Enix account it is showing up as a Regular Edition of FFXIV ARR. Does this also show up the same for everyone else?

It should, from what i heard you should be sent another code closer to launch with the CE bonus attached to it.

Is there a source for this? I have the same problem as kevindargie. My other friend said that the CE items showed up on the list after entering the 20 digit code.

[Sneex]

I went to The preorder.na.finalfantasy.com logged in then typed the code on my reciept clicked for ps3.. BOOM error 1 there is a problem with ur code.. Tryed a few more times, BOOM ERROR 3 There was a probelm. Please try again later. Can somone pelase help me im like freaking out i didnt spend the extra money to not get my features nor a day late ;(.. when i went to ps store i hit redeem code like i asume im suppose to do then try to type in the code on my reciept from game stop and it stopped 4 letters/numbers off of being the full code off my reciept

Ps back to error 1 now smh can somone please help me im freaking out and dont know what to do