I am a 1.0 player who has pre-ordered the PC version of ARR simply to gain early access - however, my 20 digit code is EU region locked...

I've been awaiting answers from Square via the old forums, email, twitter, and even waited on the phone for 3+ hrs... I have yet to hear some sort of response on how they are going to fix this issue...

So let's hear it square:
1) can I not even get into EA because I already have 1.0 on my account (and do not own a PS3)?
2) will I never get into EA because of your ridiculous region-coded 20-digit codes?

EDIT: Also, thank you for not being up to standards in the 21st century... A Cali number (that is damn near impossible to find) that OFTEN gives a busy tone when attempting to call.