Post questions or problems regarding Early Access and Preorder Codes here

[seraseth]

I've browsed through the thread, but can't seem to figure out exactly what's going on. I imagine it's because nobody knows, but I thought I'd ask anyway:

There are still delays getting the emails with the early access codes?

I pre-ordered the PC digital CE download (through SE site). Got the immediate confirmation of purchase and the serial number, registered my email to receive my early access code, etc. Have not receive any word of it yet. I even scoured my junk folder just in case it went there.

Early Access is in 2 days, I am getting antsy~ Should I just wait it out assuming they're working on it, or should I be contacting somebody about this?

I never got that email. Only copies of the wrong EU code.

[NeverAgain]

I never got that email. Only copies of the wrong EU code.

I'm confused. You mean EU serial code, or EU early access code? Because so far I have NO early access code at all. I don't even have something I can try to see if it's correct or not.

[seraseth]

I'm confused. You mean EU serial code, or EU early access code? Because so far I have NO early access code at all. I don't even have something I can try to see if it's correct or not.

My original email that told me to sign up for notification gave an 18 digit code. I never got an email saying it was time to use that code, I just went to the na pre-order site and put it in anyway. I got a 20 digit code from that site, but it was EU not NA. Still haven't been able to get a proper NA code.

[Gargantos]

I also Pre-Ordered the pc digital Download from SE site , i got my code and all so i registered it on my SE account , it showed FFXIV was registered but now when i log into my SE account , the game isnt registered anymore so am wondering what is going on ??

[Envision]

I also Pre-Ordered the pc digital Download from SE site , i got my code and all so i registered it on my SE account , it showed FFXIV was registered but now when i log into my SE account , the game isnt registered anymore so am wondering what is going on ??

It's very strange.. check the launcher. If the launcher states "Please wait for the early access....." you're good to go. If it says "Inactive account" then you know you need to worry and possibly contact them.

[rsparrowk]

It's very strange.. check the launcher. If the launcher states "Please wait for the early access....." you're good to go. If it says "Inactive account" then you know you need to worry and possibly contact them.

I hope you're right. I got my pre-order codes after I entered my amazon pre-order code but they were EU (I live in NA) Anyways I registered the EU code and my launcher does in fact say Please wait for the early access.

[mondadon]

So after taking forever to get through to Square Enix I finally talk to customer support long enough for them to tell me my code was invalid and I should go to gamestop and get a new one. So I did. Redeemed the registration code and got new early access code. Go to put it in my Ps3 then got error code. Stating that ps3 has locked up for trying to put my other early access code in too many times Now I have to wait 24 hours for unlock to just try and see if the code I got actually works. This has been the biggest trouble I have ever had with any game I have ever played. So hence to say, if the shit don't work tomorrow evening, then I give up for the early release and just take it as a loss. Its not worth stressing out over......but it is very aggravating....

[NeverAgain]

I also Pre-Ordered the pc digital Download from SE site , i got my code and all so i registered it on my SE account , it showed FFXIV was registered but now when i log into my SE account , the game isnt registered anymore so am wondering what is going on ??

I can't help you with your problem, but knowing that you got your code and I did not, when we used the same ordering process, is very concerning to me D=