I am having issues registering my Pre-Order serial number. I pre-ordered the game directly from the SE store online on the 15th of July. I have a 6-3-6-3 serial number, and my services list on the account management page shows that I have FFXIV: ARR and FFXI.

The preorder serial code I received 4 days after my purchase is not being accepted on http://preorder.na.finalfantasyxiv.com/

I receive the following error message:
Error 2: The code entered has already been used.

I am certain I've not used this code ever, so I'm confused as to the origin of this error message.

On the Square Enix Account Manager(https://secure.square-enix.com/account), when I check the services section, I see both FFXIV and FFXI (Which is correct, I did have FFXI). However, for FFXIV I'm only seeing FFXIV:ARR

Am I also supposed to be seeing a
  • FFXIV: ARR Early Access

Instead of what I'm currently seeing?