Post questions or problems regarding Early Access and Preorder Codes here

[Blazza]

*bump*

Like the OP people, it may bring it to the mods attention if it has a lot of likes.

[Slaghton]

I entered my pre-order code here http://preorder.eu.finalfantasyxiv.com/ and then entered my registration code here http://entry.ffxiv.com/pre-order_code/eu for my EU account but it says wrong region. Apparently I was given an NA code? Anyway to fix this?

(im from the na but i accidently made this an EU account when i first made it so there must be something causing them to give me an NA account because of my location maybe?

I tried entering my pre-order code on both eu-na pre-order pages but it gives the same code. Something is making it tell the site to give me an NA code and i need an EU.

[Sateck]

I'm confused I've been playing since ver 1.0 to ARR beta phase 3 and 4. I bought a FFXIV CE when it first came out, ver 1.0, and i'm not sure if I qualified for early access. I assumed I'd have access to early access, but when i try logging into the game the launcher redirects to me a screen that says "No valid or active service account is available to play FFXIV ARR."...?
Does anyone else have this problem? And whats the fix?

[Design]

So I'm guessing the items we aren't getting until Tuesday for the digital collectors?

[Choc]

is anyone else on pc still getting the no valid or active service account message? I was hoping it was fixed today but im still getting it, I entered my pre order code a few days ago and I should be able to get in.

[Cyberkaki]

Anyone figured out how to overcome the Error 2: The code entered has already been used.

Have tried contacting GMG and SE but as usual I get their robot response.
2 days and counting with GMG.
4 days and counting with SE.
Still waiting. Haha.
I just hope the release code works at least. Sigh~

[lordyu]

i buy digital collectors edition, i play now the early access. but until now i did not receive any free item..

[Xonz]

For some reason i haven't gotten any email with my code after the purchase (although i got the email confirmation for it).

I've reported the issue in the support website but still no answer for almost 3 days? any pointers will be appreciated please

So much for "Early" access...

[Firuman]

For some reason i haven't gotten any email with my code after the purchase (although i got the email confirmation for it).

I've reported the issue in the support website but still no answer for almost 3 days? any pointers will be appreciated please

So much for "Early" access...

I have the same problem. I called their suport (because they didnt answered my 5 days old tickets) and they told me that I will receive an email with instructions on how to get the code. That never happend. I am from Argentina, the call to 1-800 its not free for me, if I call again I would have spent more in phone calls than in the actual game...

I love FF, but if I dont get my code by tomorrow I will cancel the purchase.

[biggrimm720]

i have a question guys my ps3 just shit the bed my room mate has one but he can be....difficult until i get a new one or this one fixed is there a way for me to download the pc version since i bought the game? please help a guy out here lol until then i gota put up with this guy