Post questions or problems regarding Early Access and Preorder Codes here

[Dulac]

I bought the game weeks ago from the Square Enix Shop, but I haven't received the early access code yet. I've checked my mail hundreds of times. This is so frustrating...

[Draconixs]

I entered the pre-order code for early acces and after a hour later still dont have a email or cant log in anyone els got this too?

[Jess_Confessora]

I am fed up with this..... If this isn't fixed by the 27th, I'm not playing..... OOOOOHHHHHH but I want to so bad!!!!!!!

[Valiant]

I am fed up with this..... If this isn't fixed by the 27th, I'm not playing..... OOOOOHHHHHH but I want to so bad!!!!!!!

I may do the same... especially if I have to lose the Character I had in 1.0

[Sevaru]

If I had (Legacy) by my name in the Beta, that means I'm Legacy? If so, I didn't get my early access code. I was playing for at least 3 months before the great maintenance. Pls halp.

[DizzyKiddy]

Im not sure I understand the bonus item's in the Collector's Edition fully. I have purchased my CE weeks and weeks ago and received my collector's edition today from Amazon to my surprise as amazon told me it would likely arrive on Tuesday. Now I have a 12 digit code ( xxxx - xxxx - xxxx ) inside my gamebox with the game's xxxxxx - xxx - xxxxxx - xxx registration code. I have already registered my 18 digit code on Square's site, however on the 12 digit code the card say's I need to redeem this code in the PS store or through account management. I can only assume that this 12 digit code is for the bonus item's, but when I try to redeem this code I get an error 'The code you entered may not be correct or may no longer be valid. Please check your entries.' I have made sure that the entries are completely correct but still no dice.
I was wondering if anyone else has this problem or is this code nothing to do with the bonus item's? I hear that they will be in the moogle mail on launch day but I could only be a beta tester and not bought the CE, how will the game know to deliver me these item's I bought?

[Hieraphant]

I pre ordered the digital download for FF:XIV for the PC

I finally got pasted all the error 3 messages and when my pre order code finally got accepted it directed me to the playstation network registration code. Thanks for nothing. i cant do anything with that, i cant register my pc game now. Im out $30 and early access. I have a PS3 code thats now useless to me. 9 hours since i submitted a ticket about it and still not so much as a "we received your ticket and will get back to you"

now i either have to buy a game and waste another $30 and hope i can get in, or find someone who wants to trade their PC code for a PS3 code.


so any suggestion form the community?

[rascalxt]

Hi all,

I have NA early access code for PC and am looking for EU early access code for PC. Email me at rascalxt@hotmail.com

[Edon]

So I am Pre-Order/CE/Legacy 1.0. I have the client on my Laptop however my laptop can barely run the game (I can login though so I KNOW I have EA). I had to format my PC recently however and cannot find a way to get the client installed here, I even tried to copy the beta 4 client installer from my laptop but it seems yesterday SE had a problem with their EULA so they changed it, now whenever I try to accept the EULA I get a script error notice and I cannot click on the next button. My ps3 also ran the game fine during phase 4 so I tried to login with that and I receive "No valid or active service account" I am not sure if my problem is the same as everyone elses as I do not have a preorder code, nor will I get one. My accounts are linked on SE, my legacy account is active (as well as a second one that I don't entirely understand). and I am unable to enjoy the game.

[Dulac]

10 hours after the Early Access began and I haven't received any code yet... Where is the SE Support Team?