Post questions or problems regarding Early Access and Preorder Codes here

[eculley]

I waited 2 hours in chat queue and got the same " no agents available to chat " haha - - SE, you guys suck.. seriously.

[Acelynne]

Has anyone been having issues registering the Early Access code?

I keep getting this error with mine:


Other people according to this are not having this issue: http://www.reddit.com/r/ffxiv/commen..._site_working/

And, yes, this is with an NA Early Access Code from this website: http://preorder.na.finalfantasyxiv.com/downloadpc?code=

I've tried again today and still comes up with that error. The codes are valid. I already have the 20-digit Early Access Code for the NA version starting with "RAAU".

I've already tried changing region or language, nothing works.

[seraseth]

I waited 2 hours in chat queue and got the same " no agents available to chat " haha - - SE, you guys suck.. seriously.

Wow that sucks... at least I actually got to speak to someone, even if all I got after answering a ton of questions was "we're aware of it"

[Envision]

Wow that sucks... at least I actually got to speak to someone, even if all I got after answering a ton of questions was "we're aware of it"

"I'm having problems entering my code."
"We're aware of it."
"Is there a fix or work around?"
"We're aware of it."
"You are? Could you share it with me please?"
"We're aware of it."

[DarkSnowWolf]

"I'm having problems entering my code."
"We're aware of it."
"Is there a fix or work around?"
"We're aware of it."
"You are? Could you share it with me please?"
"We're aware of it."

Now i feel like cancelling my chat..but I waited so long already O_O
I guess i'll just wait until I hear their "We're aware of it" thingy to let them know we're dam serious about them fixing it XDD

21 spots to go

[seraseth]

"I'm having problems entering my code."
"We're aware of it."
"Is there a fix or work around?"
"We're aware of it."
"You are? Could you share it with me please?"
"We're aware of it."

Actually asked me a bunch of questions about where i got it, when i entered the code, what my id was, was the 18 and 20 codes were etc... made me think I was going to get a real answer.... then ended with copy/pasted phrase of we're aware of it, watch site/twitter for updates.

[ClaicYuzolt]

I bought the game from Green Man Gaming. I am getting Error 2: Already in use.

I e-mailed GMG, they told me to contact SQE...

Can someone give me the number that I need to call to get in contact with Square Enix?

[Envision]

I wonder if it might be because everyone's topic is the same and they know they can't assist you. I know they're actively trying to fix the region stuff so at least you have that to hang onto. Still that's no excuse for them to just make you wait 2+ hours then just tell you "tough luck". -_-

[Danify]

Does anyone with an NA code for PC want to trade for my EU code for PC? I've been waiting for two days for help from SE, no email yet. Bought it digital from NA SE shop, but got a EU code for some odd reason.

[Micha_lol]

shits getting ridicioulus now ... still get that error 3 crap all day long