Error 2: The code entered has already been used.

[WinterB]

This happened when i was trying to redeem my 6-3-6-3 code

http://preorder.na.finalfantasyxiv.com/

here

I bought that code on GMG

FINAL FANTASY XIV: Ａ Ｒealm Reborn (NA)

So it seems to be a NA code?

[Roengrin]

Same here, but my case worse than u guys, Log in new account but linked to old account(that had been suspended) that why i'm so confuse which accounts was registered.

*I'm ordered from Greenman Gaming too and what they replied for this issue.

Hi,

Thanks for your message.

We have confirmed the URL's with Square and the links above are correct. Due to the popularity of the game, there are some website issues so please try your activation again. If you are still having issues, please contact the Square Enix Support Centre - http://support.eu.square-enix.com/

The key you have been provided with the correct 18-digit code to get your pre-order code. As the email states, I have to refer you to the Square Enix support.

It may be that they have not yet activated the pre-order code process and trying again in an hour or two might make the difference.

You can get in touch with them here: http://support.eu.square-enix.com/

I am sincerely sorry that I cannot provide you more support on this issue.

Regards,

Troy

Green Man Gaming & Playfire
Customer Service

[catmouse]

Had the same problem with 2 EU codes. The response I got from GMG was pretty pathetic and basically told me to go through square-enix support.

[Doraymon_Prime]

I also pre order from GMG and hav exact same problem
GMG answer is also exact the same as above

the ticket i send to SE so far is useless since there is no sign it gonna get answer
I also dont hav time to phone to customer support due to my work time

so can someone finally answer something about this ?
it less than 36 hour before the EA now, and with my internet i need like 10 hours to download

[Octagon]

Sound like GMG been handing out same code to different customers. Why not cancel order with GMG and order else where?

[WinterB]

would i get any reparations about this?

[Kimky]

I dont see GMG as autorized pre-order sellers on SE list. Might be why

No sign here :
http://eu.finalfantasyxiv.com/en/product/index.html

Nor here :
http://na.finalfantasyxiv.com/product/index.html

And I wouldnt expect an answer here to be honest. With the number of tickets the support team have, I'm sure they are too busy to even check forum.

[Sefer]

Got the same issue with an eu pc code. Bought it from shopto.

[nox_aeterna]

Guys, I ordered from GMG and earlier I was having "Error 2" as well, I tried it repeatedly and I got my 20-digits code. Although I have a problem with my SE account(only the beta registration is available and no signs of the early access) at least you can rest assured that the orders from GMG will work out.

[WinterB]

Guys, I ordered from GMG and earlier I was having "Error 2" as well, I tried it repeatedly and I got my 20-digits code. Although I have a problem with my SE account(only the beta registration is available and no signs of the early access) at least you can rest assured that the orders from GMG will work out.

Error 2: The code entered has already been used.

your error 2??