Everyone check your emails, I just got this



Greetings,

Yesterday we launched the FINAL FANTASY® XIV: A Realm Reborn™ pre-order redemption website that will allow users to receive their pre-order bonuses including Early Access to the game prior to launch. Unfortunately, we were able to confirm an issue that led to customers receiving an incorrect Early Access code for their territory.

We have confirmed that the Early Access code you received when redeeming your pre-order code from the website is a European code, when it should be a North American code.

We have successfully addressed the issue and have reset your pre-order code so that it may be entered into the website again.

Please visit the pre-order redemption site and re-enter your existing pre-order code which will now give you the correct code for Early Access and your other pre-order bonuses!

Visit the FINAL FANTASY XIV: A Realm Reborn Pre-Order Redemption website.

We apologize for the inconvenience this issue has caused and look forward to seeing you in Eorzea.

- The Square Enix Customer Service Team
So I input the new 18 digit code to get my new 20 digit code and it worked. However it says my 20 digit code has already been redeemed even though I for sure haven't used it. Not really sure what to do, my code went through before fine and it showed early access on my account. I'm still able to log into the launcher and it says please wait until early access

I'm fairly sure the new 20 digit code generated by the new 18 digit code I was given was the same as the one I was given before.

So is there any way to know if I'm set for Early Access or not? Should I contact customer support?