Is the release code region locked?

[Syncness]

Hello,

I ordered from Greenmangaming and the 18 digit code I received gave me a 20 digit region locked (EU) code for early access.

I am wondering if GMG will send me a region locked release code when the time comes.

I have already opened a ticket with them and they told me to e-mail Square-Enix support.

Regards,

Sync

[Shura]

Yes retail codes are region locked, i suggest you confirm what region your getting. While codes are region locked, servers are not so once you have an account, you can play on any server.

[Decaffeinated_Coffee]

But we won't get any pre-order items right? or even EA.

Hope they won't neglect us people with wrong region code

[Shura]

If you have the wrong region early access code, just re-enter the 18 digit code into the right region site and it should give you the right region code.

NA: preorder.na.finalfantasyxiv.com
EU: preorder.eu.finalfantasyxiv.com

This worked for a lot of people who got the wrong code on the beta forums, they simply went through the process using the right site and got the new code. While i can't guarantee it will work, i suggest you give it a try.

[DarkSnowWolf]

sadly still got a batch of people that didn't get a new code no matter how many times they spammed >=/

[kevindargie]

Yes retail codes are region locked, i suggest you confirm what region your getting. While codes are region locked, servers are not so once you have an account, you can play on any server.

I registered my code through both the EU site and NA site even though the code GreenManGaming gave me was supposedly EU. I have sent a ticket to Square just making sure but it seems as if my code worked for both. Hopefully I can still get early access . GreenmanGaming from my understanding ONLY gave out EU codes and they sent a email to all buyers that square confirmed these are the right region's and codes. It doesn't even say on the purchase page what region of a code you are getting which is completely stupid.

[Shura]

sadly still got a batch of people that didn't get a new code no matter how many times they spammed >=/

I'm sorry to hear that; if people still can't get the right region code, its best to contact SE support. Also for those who got a 20 digit code, keep in mind that if your code starts with RAAU its NA and i think RAAE is EU.

[Muire]

I was able to register my 18-digit GMG pre-order code on my NA account through the EU website (it was what GMG said to use via their email) and received a 20-digit NA activation key in return. I've read about the 'invalid region' thing, but in the end I don't really think it matters which website you use.

[DarkSnowWolf]

I'm sorry to hear that; if people still can't get the right region code, its best to contact SE support. Also for those who got a 20 digit code, keep in mind that if your code starts with RAAU its NA and i think RAAE is EU.

already sent an email but with all the cases..i doubt they'll come back to me before EA start =/

worse comes to worse I'll reg my 20 code to a new EU account and start all over again =(

[Haistol]

already sent an email but with all the cases..i doubt they'll come back to me before EA start =/

worse comes to worse I'll reg my 20 code to a new EU account and start all over again =(

wow you should't rush EA is 24th, there was enough time to get you NA code, i have the same problem and i reenter my 18 digit code in preorder.na.finalfantasyxiv.com til i get my 20 digit NA code.