I hope you guys can help me with a problem that has made me very angry/confused/sad
I pre ordered the collector's edition right after the closed beta off ffxiv arr and none of the stores in my town had any left , so I bought it trough a store I thought was just as good as the one in town but in a different place.(Online)
Now I didnt receive any early access up untill now and ive send an email to them asking them where it is.
They replied with the following:Sorry we did not get the privilage off getting those codes only some stores got them and we werent one of those.

I thought when I pre order you get the early access?And now I wont be able to play untill I get my gamebox which will be around the 27th.So now what should I do , I hope you people can help me out with this.Thanks in advance for any replies