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  1. #1
    Player
    Ayvar's Avatar
    Join Date
    Aug 2013
    Posts
    215
    Character
    Ayvar Bjornstad
    World
    Leviathan
    Main Class
    Scholar Lv 50
    I'm having similar problems. Entered my NA preorder code on Tuesday, got an EU code in the mail that evening. Figured it was fine since people on numerous forums are reporting that they could reenter their NA code again and get a new 20 digit NA access code. Waited, tried on Wednesday and started getting Error 2, which is that the code has already been used. Waited, did all the profile adjustment stuff, still Error 2.

    Went through the live chat support, and was essentially told to wait and see what they do to fix it. It is probably worth it to try to get through to support though, they'll take your preorder code, where you preordered from, and your EU access code down then escalate your ticket. It might not amount to anything, but it might be something you'll end up having to do down the road.
    (0)

  2. #2
    Player
    Claire_Ares's Avatar
    Join Date
    Aug 2012
    Location
    Uldah
    Posts
    36
    Character
    Claire Ares
    World
    Sargatanas
    Main Class
    Pugilist Lv 50
    Just got this to work:

    Re enter the xxxxxx-xxx-xxxxxx-xxx code and it gave me a NA code this time instead of an EU code, and it worked fine to enter it.
    (0)

  3. #3
    Player
    Ayvar's Avatar
    Join Date
    Aug 2013
    Posts
    215
    Character
    Ayvar Bjornstad
    World
    Leviathan
    Main Class
    Scholar Lv 50
    Quote Originally Posted by Claire_Ares View Post
    Just got this to work:

    Re enter the xxxxxx-xxx-xxxxxx-xxx code and it gave me a NA code this time instead of an EU code, and it worked fine to enter it.
    That does work for some, but a lot of people are getting error 2'd, which prevents them from re-entering their preorder code
    (0)

  4. #4
    Player
    Shen_Fuma's Avatar
    Join Date
    Aug 2013
    Location
    Uldah
    Posts
    9
    Character
    Saishen Fuma
    World
    Faerie
    Main Class
    Pugilist Lv 80
    I tried to use my code that I got in my email and it does not work at all. It was telling me an error for my ps3
    (0)
    I only believe in two things; Pain and Pleasure

  5. #5
    Player
    Shen_Fuma's Avatar
    Join Date
    Aug 2013
    Location
    Uldah
    Posts
    9
    Character
    Saishen Fuma
    World
    Faerie
    Main Class
    Pugilist Lv 80
    I keep getting the EU code for mine. Well I hope they just fix this already cause I didn't want to waste months for a preorder that I cannot play
    (0)
    I only believe in two things; Pain and Pleasure