Pre order code region

[Claire_Ares]

Just got this to work:

Re enter the xxxxxx-xxx-xxxxxx-xxx code and it gave me a NA code this time instead of an EU code, and it worked fine to enter it.

[Ayvar]

Just got this to work:

Re enter the xxxxxx-xxx-xxxxxx-xxx code and it gave me a NA code this time instead of an EU code, and it worked fine to enter it.

That does work for some, but a lot of people are getting error 2'd, which prevents them from re-entering their preorder code

[Shen_Fuma]

I tried to use my code that I got in my email and it does not work at all. It was telling me an error for my ps3

[Shen_Fuma]

I keep getting the EU code for mine. Well I hope they just fix this already cause I didn't want to waste months for a preorder that I cannot play

[khovel]

Just got my 15th e-mail from noreply@xmail.eu.square-enix.com with the same RAAE code. Seriously?

i've noticed you will get an email every time you try to use the pre-registration code.

[Syldra]

Ah, dealing with the same issue here.
Never got past error 3 on the website, but got an email from Square with a code. EU code, of course.
Considering how many of us seem to be hit by this, they should consider just going region-free. It's not like we don't share servers already. Not sure what difference it would make?

[highstakesjenga]

Where do I find the live chat? This support site is a mess, I can't even find a phone number. :|

[Syldra]

Uh, I just tried using the site again this morning.
This time, I DID get my NA code. Was able to link it to my other Square account just fine.
Was there some sort of ninja-fix that went unannounced?

Or was it because I never made it past error 3 previously (I received the EU code by email only. The NA one was displayed on my screen).

[VPWhite]

I'm in the same boat with the EU code. A couple weeks ago I tried to register my copy of FF XIII-2 and had a similar issue. They told me it was because they had changed to NA site to match the EU one, and the page to input your registration was just a copy of the EU one. They claimed they were working on fixing it but it's still not right.

I'm curious if it's all related to when they updated the NA site.

[Kaete]

I received an EU code as well, although I am an NA account. The last time I got an EU code was in P3/4 and they told me I had registered for the EU code, which is untrue. Regardless they made me wait until open beta to register again via the NA site - which I did in the first place. I am a little concerned my code issue won't be addressed in time for early access. It's disheartening.