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  1. #4
    Player
    Sabine's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Sabine Strohem
    World
    Tonberry
    Main Class
    Marauder Lv 15
    Thank you for your very comprehensive post! Me and my wife are having the 20-digit Region problems wherein we bought the NA version, but was given EU codes. We are currently waiting on an official statement on the region problems.

    One of the websites in the support forum answers this question:
    I accidentally registered my Early Access Code to the wrong Service Account or Square Enix ID. What can I do?
    http://support.na.square-enix.com/fa...68218&ret=main
    *This recovery can only be performed once per account.

    Perhaps, for some people who unwillingly created or were forced to create an EU account (thereby, abandoning their Phase 4 characters) just to input their 20 digit EU codes, sending an e-mail support ticket may help.

    To add to this, Me and my wife made a mistake wherein two pre-order (18-digit) codes were registered to only one account (forgot to log-out). The http://preorder.na.finalfantasyxiv.com/ website for that one specific account gives out two 20-digit codes that are unfortunately EU, not NA.

    I do hope everybody's problems get resolved before the early access starts, especially those who are now having problems with the account region vs. 20-digit code region problem!
    (0)
    Last edited by Sabine; 08-22-2013 at 07:05 PM.