I need some help navigating Square Enix's websites! My brother went online and pre-ordered ff14 ARR through the Square Enix website, but then ran into issues downloading the installer and was also having issues registering his code.

So, I figured I would log on to my account to see if I could help him. Well, went to the Square Enix website, entered my log in info (without authenticator key), and it started asking me for profile information... stuff that I should have filled out all before... So I fill it out again and proceed to my profile (website looks completely different then last time I used it) and it shows that I have no games registered. I am like... ok wtf... so I log out, come to FF14 Lodestone website and try to access my account through here. It takes me through a different log in page, same user name and password but this time I need my authenticator code. Brings me to the page I am used to seeing, even shows the games that I have registered to my account.

Now from this website, I click the Square Enix link in the top right corner and it brings me back to the first website, shows that I have no games registered. I am so confused... Why are there two different websites for the same company and why does one site show that I have games and the other does not?

Also, I can not seem to find any information from either web site as to where to download the FF14 installer.. I am assuming I will not be able to download until closer to release, but just to save me some stress and headache later on, where should I go to download the game once release day hits?

Any help would be appreciated!