Security Token Question

[WhiteGarden]

I don't recall setting up an emergency removal password at all. The link looks like it relates to Software Token only? Or are you certain that an emergency removal PW also applies to the physical token?

This is what I'm thinking too. I can't find it. I don't want to use a software token...

When (if!) the battery ever runs out (or you lose it like I did) you go to https://secure.square-enix.com/accou...vc/coercioncan (linked off the login screen) to remove it with that password. You can then register a new one or register the smartphone app.

Re-reading this link, it appears to be for the software token only. So those of us with the hardware token are out of luck? I seem to remember (if you don't lose it) that the serial number of the token is important to have. This is the type of stuff I'd like to put in a list and upload to my google drive.

For instance:

-Character Name
-Login Name
-Current password
-Token Serial
-Birthday?
-Address? Other personal details?
-Email account?

I wouldn't worry about it anyway. Think about how long a watch battery lasts for, and it's powering a device 24/7, not just for 10 seconds a day.

While optimistic, it doesn't help the person who will eventually be in the situation where their token stops working - for whatever reason.

Maybe I should do a support chat with SE and ask them this question.

[MithrasInvictus]

While optimistic, it doesn't help the person who will eventually be in the situation where their token stops working - for whatever reason.

http://support.na.square-enix.com/fa...32&id=496&la=1

There you go. Less optimism, more practicality.

[WhiteGarden]

http://support.na.square-enix.com/fa...32&id=496&la=1

There you go. Less optimism, more practicality.

I know you're trying to be helpful but how does one get into one's account to follow this procedure without a working security token??? >.<;;

[MithrasInvictus]

I know you're trying to be helpful but how does one get into one's account to follow this procedure without a working security token??? >.<;;

http://support.na.square-enix.com/fa...security+token

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