Quote Originally Posted by Norack View Post
When my FFXI token died all I did was go into my account page, put in my tokens ID (the UPC on the back of it) and if it matched up with the one you had registered you where able to take it off of your account.

I did that and ordered a new one. Once I got the new one put it back onto my account.
The question is, how did you log into the account page without entering the One-Time PW generated by your Token (because it was dead)?