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  1. #1
    Player
    JillyBean's Avatar
    Join Date
    Jun 2012
    Location
    Lavender Beds
    Posts
    1,229
    Character
    Lumos Lightheart
    World
    Sargatanas
    Main Class
    White Mage Lv 90
    Quote Originally Posted by Norack View Post
    When my FFXI token died all I did was go into my account page, put in my tokens ID (the UPC on the back of it) and if it matched up with the one you had registered you where able to take it off of your account.

    I did that and ordered a new one. Once I got the new one put it back onto my account.
    The question is, how did you log into the account page without entering the One-Time PW generated by your Token (because it was dead)?
    (2)


  2. #2
    Player
    Norack's Avatar
    Join Date
    Nov 2011
    Posts
    649
    Character
    Norack Sunstorm
    World
    Sargatanas
    Main Class
    Conjurer Lv 80
    Quote Originally Posted by JillyBean View Post
    The question is, how did you log into the account page without entering the One-Time PW generated by your Token (because it was dead)?
    Hmm. Idk XD, I must of called them or something than XD sorry can't remember.
    (0)

  3. #3
    Player
    Mjollnir's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    1,582
    Character
    Fiery Mojo
    World
    Gilgamesh
    Main Class
    Marauder Lv 100
    Hmm. I managed it somehow when i lost mine. Presumably I must have raised a ticket with support.
    (0)

  4. #4
    Player
    Punainen's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    2,012
    Character
    Punainen Drak
    World
    Sargatanas
    Main Class
    Thaumaturge Lv 90
    I heard when the battery is about to die, there's a symbol for it that'll appear on the screen. I assume that'd be fair warning to go ahead and get a new one before it's totally shot.

    My token is so old, I got it back during the FFXI moogle-bag promo when they first started releasing the tokens. STILL have not seen that 'low battery' symbol. So if you're using the one we got from the CE, you're probably good to go for a long long time still.
    (0)

  5. #5
    Player
    indira's Avatar
    Join Date
    Mar 2011
    Posts
    2,376
    Character
    Indira Cliodhna
    World
    Sargatanas
    Main Class
    Pugilist Lv 50
    just call customer support to remove it if it dies.
    (0)

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