FFXIV: ARR has been created with an entirely new graphics engine, and has also seen the addition of new races including Highlander females, Miqo'te males, and Roegadyn females. In light of these changes, players will be given the opportunity to change the appearance of Version 1.0 characters. All aspects can be altered, including race, gender, and name. Please note that changes can only be performed once.
http://lodestone.finalfantasyxiv.com...1ea83d24d4c919