I had a similar problem when I 1st attempted to log in. I have 2 accounts with legacy status. My main account didn't appear upon login but it showed me as a Legacy status. My alt was back in my original server. After tinkering with the character selection (I was trying to delete the character I recently made on Beta to see if my main would reappear) I found my original character by selecting the world button/selection on top of my character's name.

Hope this helps