Yeah, I find the support laughable at this point. It's always been awful but now it's a whole new level. Still no response from a ticket 8 days ago aside from the generic "it's going to take more time" email that came out. Even funnier is that I log on and check that specific ticket and there's no status posted. Two other tickets are now over 24 hours old and nothing. Followed every step and nothing. It's really kind of a joke now.