Quote Originally Posted by Bayohne View Post
We request that users that put their key on the incorrect account contact the Support Center separately from the above flow, as this special queue was created foremost for users that did not receive their emails at all.
I would like to know this as well, as this happened to me. For some reason I couldn't apply the beta code to the account with my character on it. I had to stick on the account from the original 1.0 beta years ago.

Also, is there a time frame one can expect to hear from the Support Team? I queued for 40 minutes on Thursday in Live Chat only to have it "Sorry, All agents left for the day. Canceled. Want an e-mail?" on me at the end. This was on the 20th.