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  1. #1
    Player
    Cervesas's Avatar
    Join Date
    Feb 2013
    Location
    Limsa
    Posts
    7
    Character
    Cervesas Alexander
    World
    Hyperion
    Main Class
    Archer Lv 50
    Thank you SE for this info, super helpful, super excited to get a response and to get started playing!^^
    (0)

  2. #2
    Player

    Join Date
    Oct 2012
    Posts
    1
    My brother sent in a ticket about this Thursday evening and still hasn't even received a confirmation e-mail. Should he resend it or is that just business as usual?

    edit: Scratch that, an hour after posting this he got his code.
    (0)
    Last edited by Wyst; 06-23-2013 at 04:20 PM.

  3. #3
    Player
    sapper_'s Avatar
    Join Date
    Jun 2012
    Posts
    2
    Character
    Sapper Stark
    World
    Behemoth
    Main Class
    Conjurer Lv 20

    Did anyone else get this message?

    On Jun 22, 2013, at 12:37 PM, <support_na_cs@square-enix.com> wrote:

    > Thank you for contacting SQUARE ENIX support,
    >
    > It appears the issue you reported has been resolved as there is a beta code already registered to the provided Square Enix ID. If you are still experiencing problems, please do not hesitate to reply to this ticket and we will gladly assist you further.
    >
    > Thank you for contacting the SQUARE ENIX Support Center.

    Umm i never got an email for phase 3 ps3 beta or a code. So how has it been resolved and how is there one already linked to my account if i never did it!?!

    FINAL FANTASY XIV - Windows(R) Jun. 12, 2012
    FINAL FANTASY XIV - Legacy Sep. 10, 2012
    FFXIV: A Realm Reborn - Alpha Test Dec. 11, 2012
    FFXIV: A Realm Reborn - Beta Test Feb. 19, 2013

    that is all that is connected to my account. so are they telling me i have beta access well i knew that the issues was not ps3 beta code. they avoided the issue completely and "resolved" it after the fact. Am i the only one who got this generic email?
    (0)

  4. #4
    Player
    JillyBean's Avatar
    Join Date
    Jun 2012
    Location
    Lavender Beds
    Posts
    1,229
    Character
    Lumos Lightheart
    World
    Sargatanas
    Main Class
    White Mage Lv 90
    Quote Originally Posted by sapper_ View Post
    On Jun 22, 2013, at 12:37 PM, <support_na_cs@square-enix.com> wrote:

    > Thank you for contacting SQUARE ENIX support,
    >
    > It appears the issue you reported has been resolved as there is a beta code already registered to the provided Square Enix ID. If you are still experiencing problems, please do not hesitate to reply to this ticket and we will gladly assist you further.
    >
    > Thank you for contacting the SQUARE ENIX Support Center.

    Umm i never got an email for phase 3 ps3 beta or a code. So how has it been resolved and how is there one already linked to my account if i never did it!?!

    FINAL FANTASY XIV - Windows(R) Jun. 12, 2012
    FINAL FANTASY XIV - Legacy Sep. 10, 2012
    FFXIV: A Realm Reborn - Alpha Test Dec. 11, 2012
    FFXIV: A Realm Reborn - Beta Test Feb. 19, 2013

    that is all that is connected to my account. so are they telling me i have beta access well i knew that the issues was not ps3 beta code. they avoided the issue completely and "resolved" it after the fact. Am i the only one who got this generic email?
    If you are looking for PS3 access, you had to have applied specifically for PS3. You would then get an email with a code to enter into your PS3 allowing you to link your PSN/Sony Account with your SE Account, and allow you to download. It's confusing but to be "in Beta" you only need to register one code, once. You don't need additional codes for additional phases, or to play on the different platforms. But to play on your PS3 you need the PS3 email allowing you to begin on your PS3. Then once you can link/dl onto your PS3, your already registered Beta code is for playing on either system.

    http://forum.square-enix.com/ffxiv/t...=1#post1004986

    The Beta Registration code looks like this:
    XXXX XXXX XXXX XXXX XXXX


    The PlayStation®3 Promotion Code looks like this:
    XXXX-XXXX-XXX

    Now, how you got Alpha and Beta onto your account without you yourself doing it, that I really have no idea. Maybe it's been so long you don't remember, and you were planning to play on PS3 and were waiting for that.
    (0)


  5. #5
    Player
    sapper_'s Avatar
    Join Date
    Jun 2012
    Posts
    2
    Character
    Sapper Stark
    World
    Behemoth
    Main Class
    Conjurer Lv 20
    I understand what your saying but i never got the PS3 promotion code to Download the test client. I applied for PC/PS3. I am legacy and it was great seeing the progression! I have always want to play on console because i knew my Pc was going down. So i guess the question i should have asked is do 1.0 legacy pc players get the PS3 promotion code?
    (0)

  6. #6
    Player
    Shauneh's Avatar
    Join Date
    Jun 2013
    Posts
    21
    Character
    Zetsuei Caitsith
    World
    Excalibur
    Main Class
    Pugilist Lv 50
    Figured I would post to better help others in this situation, and to also confirm that I have finally got my code.

    I did receive my code last week before the beta, but oddly on another email(GMAIL) which is not tied to my SE account; Which made me believe it was from a older ticket(months ago) where I had mentioned an alternative email during the conversation with support. That being said, I did also received a confirmation email during phase 3, week 2. Friday 21st at night, mentioning they noticed my issue had been resolved.(I believe this response came after looking over my most recent ticket, which was sent through the method in this post on Thursday the 20th.)

    I would also like to add my brother used the method in this post, Thursday 20th and did receive his code Sunday morning to his GMAIL account.

    As the CM said in his post, the email for whatever reason seems to be causing this issue. I would recommend when filling out the information for your ticket, to ADD another email preferably a Gmail account in the "Detailed Condition field" along with your SE ID etc.

    Hope this information helps others in getting their code. If this information deviates from the methods you provided Bayohne, I apologize and will remove it if needed. Just wanted to let people know this is working, but to provide another email.
    (0)

  7. #7
    Player
    StarLin's Avatar
    Join Date
    Mar 2013
    Posts
    7
    Character
    Tanya Waterstrike
    World
    Balmung
    Main Class
    Conjurer Lv 53
    Well, I sent out a ticket since I never receive a beta key when I was accepted into phase 2 (which pretty much got me no beta key and a "Please fill out the application", which I had done). I'm trying this one more time since phase 3 didn't see a beta key either. Hopefully this will actually work this time so I can get into phase 4.
    (0)

  8. #8
    Player
    Rowyne's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    1,527
    Character
    Rowyne Olde
    World
    Balmung
    Main Class
    Conjurer Lv 80
    My husband tried this, since he was a 1.0 player with legacy status that never got his beta email. By the time he got a reply, beta applications were closed, so this was the reply:

    ------------------------------------
    Thank you for contacting SQUARE ENIX support,

    Unfortunately the Phase 3 Beta for Final Fantasy XIV: A Realm Reborn has concluded as of Monday, July 15th 2:00 AM (PDT). The test schedule for Phase 4 will be announced at a later time. We would like to apologize for any inconvenience this may cause you.

    All information regarding the FINAL FANTASY XIV: A Realm Reborn Beta Test will be posted on the Beta Test Forums. Please visit the forums for further assistance in regards to this issue.
    ------------------------------------

    Is there still a way for him to get a beta key for phase 4?
    (0)
    Last edited by Rowyne; 07-27-2013 at 07:16 AM.

  9. #9
    Player
    JillyBean's Avatar
    Join Date
    Jun 2012
    Location
    Lavender Beds
    Posts
    1,229
    Character
    Lumos Lightheart
    World
    Sargatanas
    Main Class
    White Mage Lv 90
    Quote Originally Posted by Rowyne View Post
    My husband tried this, since he was a 1.0 player with legacy status that never got his beta email. By the time he got a reply, beta applications were closed, so this was the reply:

    ------------------------------------
    Thank you for contacting SQUARE ENIX support,

    Unfortunately the Phase 3 Beta for Final Fantasy XIV: A Realm Reborn has concluded as of Monday, July 15th 2:00 AM (PDT). The test schedule for Phase 4 will be announced at a later time. We would like to apologize for any inconvenience this may cause you.

    All information regarding the FINAL FANTASY XIV: A Realm Reborn Beta Test will be posted on the Beta Test Forums. Please visit the forums for further assistance in regards to this issue.
    ------------------------------------

    Is there still a way for him to get a beta key for phase 4?
    Quote Originally Posted by Lodestone
    Deadlines for Beta Test Applications and Beta Code Registration (07/19/2013)

    For those who have registered a beta code by Tuesday, July 30th, 2013 9:59p.m. (PDT), you will automatically be accepted to participate in Beta Test phase 4 (final Beta Test). If you have not yet registered a beta code, please make sure to complete the registration process before the above date.

    For those of you who have not yet applied for the Beta Test, please submit your application by Monday, July 22, 2013 (PDT).

    Application Period:
    Until Monday, July 22, 2013 (PDT)
    * On the above date and time, the Beta Tester Application Site will be temporarily closed and will reopen when Beta Test phase 4(final Beta Test) begins.

    Registration Period:
    Until Tuesday, July 30, 2013, 9:59 p.m. (PDT)
    * If your beta code has not been registered by the above date and time, you will need to resubmit your application at the Beta Tester Application Site once Beta Test phase 4 begins.

    Those who have yet to apply, be sure to visit the Beta Tester Application Site.

    To register your beta code, please click here.
    I think he will have to wait until the start of Phase 4 when the re-open the Application and Registration again.
    (1)


  10. #10
    Player
    Rowyne's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    1,527
    Character
    Rowyne Olde
    World
    Balmung
    Main Class
    Conjurer Lv 80
    Quote Originally Posted by JillyBean View Post
    I think he will have to wait until the start of Phase 4 when the re-open the Application and Registration again.
    Duh, guess I didn't read closely enough! Thanks, Jilly!

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