Quote Originally Posted by Wolfandre View Post
Bad news bears. Your characters only start with that item on creation, and any characters created after redeeming the code would have the armguards.

Best of luck with that support ticket, however. Maybe they'll be forgiving.

EDIT: Let us know how it goes, because I missed out on the A.A.'s too. If they let you have it, I'd be more than willing to rifle through a few copies of FFXIII to find a code.
The items are now send by moogle mail so this is no longer a issue.