Community team! Help! No Beta Emails?

[Gucci_Charms]

Anyone get lucky from their email support today?

@ Solace

I tried to get the live chat support option from that link you gave me. However, no live chat support option was shown

[huggles_xo]

No, I haven't heard anything yet. Not looking good so far for the beta this weekend and isn't this weekend we have access to our Legacy toon?

Also....I don't use hotmail....I use my ISP email so that rules that out for me anyway.

[Gucci_Charms]

No, I haven't heard anything yet. Not looking good so far for the beta this weekend and isn't this weekend we have access to our Legacy toon?

Also....I don't use hotmail....I use my ISP email so that rules that out for me anyway.

Yup, apparently we get to use out 1.0 characters this weekend. However, it may not happen for every 1.0 player since a lot of us are still at a loss in this thread regarding not receiving a Beta code. We got one more day, yet nothing has been resolved for a lot of us. They're still keeping some of us 1.0 players in the dark with a lack of communicaton updates and unresponsive email support.

I actually ended up cancelling my Square Enix PS3 CE preorder and preordering it from Gamestop instead the other night since I don't want to risk not receiving my preorder bonus items and early access codes from SE's poor CRM system. I'd advise others to do the same just to be on the safe side.

@ Solace

I'll try that new link later today and see how it goes. Thanks

[Solace]

Anyone get lucky from their email support today?

@ Solace

I tried to get the live chat support option from that link you gave me. However, no live chat support option was shown

Here is the most direct link I can find. I hope this works better for you.
https://support.na.square-enix.com/c...hp?id=496&la=1

I updated my previous links, with this one.
Should make it easier.